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Bilingual Customer Service Representative

2 months ago

Arlington, Texas, United States LoanMax Title Loans Full time
Job Description:

Our Customer Service Representatives are the backbone of our business, providing exceptional service to our customers and helping them navigate our loan products. We are seeking a highly motivated and detail-oriented individual to join our team as a Bilingual Customer Service Representative.

Key Responsibilities:
  • Assist potential borrowers and current customers with questions regarding loan products
  • Evaluate vehicles and manage customer loans and payments
  • Communicate daily with customers regarding their accounts and make courtesy calls when necessary
What We Offer:
  • Competitive salaries
  • Paid holidays
  • Vacations
  • Paid on-the-job training
  • Full-time positions with a rotating Saturday schedule
  • Best of all, no work on Sundays
Requirements:
  • Bilingual skills
  • Ability to work full-time
  • Great attitude
  • Excellent communication skills
  • Detail-oriented
  • High school diploma
  • Previous customer service experience
  • Computer and data entry experience
About Us:

LoanMax Title Loans is one of America's most respected title loan companies, with nearly 1,000 stores in over 20 states nationwide. Our mission is to provide short-term loans to our customers using a fast and hassle-free process, with transparent terms and competitive prices.

We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them.