Customer Service Representative
2 months ago
WB Liquors & Wine is a family-owned business with a rich history in Texas, dating back to the 1960s. We pride ourselves on providing exceptional customer service and a wide selection of liquor, beer, and wine.
Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.
Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
- Assist with sales and inventory management, including receiving and stocking merchandise, processing transactions, and maintaining accurate inventory records
- Work collaboratively with the sales team to achieve sales goals and objectives
- Participate in ongoing training and development to improve sales and customer service skills
- Must be at least 21 years of age
- Must be able to work a flexible schedule, including evenings, weekends, and holidays
- Ability to lift up to 50 pounds
- Previous retail or customer service experience preferred
- Competitive pay and benefits package
- Opportunities for career advancement and professional growth
- A fun and dynamic work environment
- Sundays off
- Out by 9:15pm daily
- Bonus/incentive potential
- Holiday pay
- Potential for vacation after 6 months
- Employer-matched 401(k) plan
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