Customer Service Representative

2 months ago


Arlington, Texas, United States WB Liquors & Wine Full time
About Us

WB Liquors & Wine is a family-owned business with a rich history in Texas, dating back to the 1960s. We pride ourselves on providing exceptional customer service and a wide selection of liquor, beer, and wine.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Assist with sales and inventory management, including receiving and stocking merchandise, processing transactions, and maintaining accurate inventory records
  • Work collaboratively with the sales team to achieve sales goals and objectives
  • Participate in ongoing training and development to improve sales and customer service skills
Requirements
  • Must be at least 21 years of age
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds
  • Previous retail or customer service experience preferred
What We Offer
  • Competitive pay and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment
  • Sundays off
  • Out by 9:15pm daily
  • Bonus/incentive potential
  • Holiday pay
  • Potential for vacation after 6 months
  • Employer-matched 401(k) plan


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