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Customer Support Specialist

2 months ago

Longview, Texas, United States Insta-Cash Pawn Full time

Customer Support Role in the Pawn Sector

Insta-Cash Pawn is on the lookout for committed individuals to fill customer support positions within the pawn sector. While prior experience in pawnbroking is not a requirement, a willingness to learn about the various facets of the business, including the evaluation of precious metals and the operation of tools and electronics, is essential.

The pawn industry offers a vibrant atmosphere where each day brings unique challenges and opportunities for growth. We offer a comprehensive benefits package that includes employer-sponsored life insurance, paid time off, sick leave, and several paid holidays throughout the year.

Primary Duties:

  • Greeting and assisting clients
  • Ensuring a tidy sales area and organized merchandise presentation
  • Executing sales and loan agreements

Qualifications:

  • Competence in using computers
  • Friendly and energetic personality
  • Strong multitasking abilities
  • High School Diploma or equivalent
  • Bilingual in English and Spanish preferred

Physical Requirements:

  • Ability to lift items weighing up to 50 pounds
  • Standing for extended periods during shifts
  • Regular walking, reaching, and bending
  • Occasional climbing may be required