IT Support Specialist
3 weeks ago
Our Mission:
We partner with professionals to find the right fit for their future.
Our SWAT team approach aligns expertise with client needs, forging long-lasting partnerships.
Red Knight Solutions seeks a Field Specialist for its Infrastructure Delivery team.
Reporting to the Territory Supervisor, the Field Specialist performs hardware-focused break fix services and solutions on client products.
Candidates must possess basic and moderately complex troubleshooting and repair skills.
Position requires moderately complex analytical skills and decision-making based on established guidelines.
Benefits:
$40 + $5 Per Diem per call
Responsibilities and Skills:
- Providing customer break fix support for designated equipment
- Communicating clearly in written and verbal form
- Possessing excellent customer service skills
- Accepting and delivering all service calls assigned
- Completing all administrative tasks associated with each call
- Responsible for control and return of assets and inventory
- Other duties may be assigned to meet business needs
- May provide functional guidance to colleagues
Requirements:
- Typically requires technical school certification or equivalent and 1-2 years of relevant experience
- Ability to drive yourself to client locations
- Ability to lift and move various computer equipment up to 50 lbs.
- Valid driver's license
- Reliable transportation with valid registration and adequate insurance
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