Parts Sales Specialist

5 days ago


Lillington, North Carolina, United States Hiester Automotive Full time
Job OverviewHiester Automotive Group is a family-owned and operated business seeking a full-time Parts Counterperson to join our team. This role offers an excellent work environment and opportunities for advancement.

The ideal candidate will be highly motivated, goal-oriented, and possess the company's core values: Professionalism, Love People, Character/Integrity, Getting It Done, and a Servant Attitude.

Salary and BenefitsWe offer a competitive salary of $45,000 - $55,000 per year, medical, dental, and vision insurance, basic life insurance, disability coverage, 401k with company match, employee discounts on vehicle purchases, parts, and service, and opportunities for advancement.

Average hourly wage is $22-$27. Salary may vary based on location and experience.

Job DescriptionThe Parts Counterperson is responsible for selling parts to customers, assisting technicians, placing special orders, and contributing to the overall success of the parts department. Key responsibilities include:
  • Assisting customers and technicians in selecting and purchasing parts.
  • Placing special orders for parts.
  • Performing daily bin checks.
  • Scanning/receiving parts into inventory and putting them up accordingly.
  • Collecting payments in cash, card, check, or charge account.
  • Reviewing special orders daily and keeping status updates accurate.
  • Reading manuals to determine part type and specification.
  • Providing pricing and product information to customers.
  • Assisting in taking inventory.
  • Meeting departmental production and profitability goals.
  • Answering telephone calls promptly and following dealership guidelines.
  • Maintaining a clean, organized, and safe work area.
  • Understanding sales numerics such as sales/cost/gross/GP margin/markup.
  • Operating computers efficiently and effectively to keep up with our fast-paced environment.
  • Participating in required training.
  • Recording all hours worked accurately in the company timekeeping system.
  • FOLLOWING safety rules and regulations.
Required Skills and QualificationsTo perform this job successfully, an individual must possess the following skills and qualifications:
  • Bilingual (Spanish) is preferred but not required.
  • Previous parts counter experience is required.
  • CDK experience is preferred but not required.
  • An associate's degree is preferred; direct work experience is considered in place.
HOURS OF OPERATION

Monday - Friday: 7:30 am - 6:00 pm (rotating early leave day at 4 pm)

Saturday: 8 am - 5 pm (on rotation with other employees)



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