Honda Service Advisor

2 days ago


Clarksville MD USA, United States Jim Coleman Honda Full time
{"title": "Service Advisor", "description": "Job Summary

Jim Coleman Honda is seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring a seamless service experience for our clients.

We are a 3rd generation family-owned dealership with a strong commitment to customer satisfaction and employee development. Our dealership offers a great team environment, excellent benefits, and ongoing training and support for our employees.

The ideal candidate will have a passion for helping others, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and customer-focused individual who is looking for a rewarding challenge, we encourage you to apply.

Responsibilities
  • Provide timely updates to customers on the status of their vehicle repairs
  • Assist customers with their needs and requests in a professional and courteous manner
  • Greet customers at the service lane and provide a warm and welcoming experience
  • Consult with technicians to determine the necessary repairs and provide customers with options and recommendations
  • Use your knowledge of our products and services to sell or provide in-depth information to customers
  • Answer customer questions and provide solutions to their concerns
Requirements
  • Proven experience as a Service Advisor or in a related role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Technical skills and knowledge of computer systems and databases
  • Ability to balance customer service and results-driven approach
  • Patience and comfort in dealing with customers
  • Professionalism and outgoing personality
  • Excellent organizational and multi-tasking abilities
Benefits
  • Health insurance (medical, dental, and vision)
  • 401(k) plan
  • Paid vacation
  • SSL (sick leave)
  • Paid holidays

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a rewarding challenge, we encourage you to apply.

", "lang_code": "en"}
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