Honda Service Advisor
2 days ago
Jim Coleman Honda is seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring a seamless service experience for our clients.
We are a 3rd generation family-owned dealership with a strong commitment to customer satisfaction and employee development. Our dealership offers a great team environment, excellent benefits, and ongoing training and support for our employees.
The ideal candidate will have a passion for helping others, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and customer-focused individual who is looking for a rewarding challenge, we encourage you to apply.
Responsibilities- Provide timely updates to customers on the status of their vehicle repairs
- Assist customers with their needs and requests in a professional and courteous manner
- Greet customers at the service lane and provide a warm and welcoming experience
- Consult with technicians to determine the necessary repairs and provide customers with options and recommendations
- Use your knowledge of our products and services to sell or provide in-depth information to customers
- Answer customer questions and provide solutions to their concerns
- Proven experience as a Service Advisor or in a related role
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Technical skills and knowledge of computer systems and databases
- Ability to balance customer service and results-driven approach
- Patience and comfort in dealing with customers
- Professionalism and outgoing personality
- Excellent organizational and multi-tasking abilities
- Health insurance (medical, dental, and vision)
- 401(k) plan
- Paid vacation
- SSL (sick leave)
- Paid holidays
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a rewarding challenge, we encourage you to apply.
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