Service Advisor

2 weeks ago


Clarksville, Arkansas, United States Loves Travel Stops & Country Store Full time
Service Advisors at Love's Travel Stops and Country Stores drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. As a key member of management, you will combine technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.

**Key Responsibilities:**

* Maintain a safe and clean facility
* Greet customers, address vehicle service needs, and document issues
* Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments
* Keep customers updated on vehicle status and provide comprehensive explanations of completed work
* Handle customer complaints and resolve concerns

**Requirements:**

* 6 months in customer service or sales preferred
* Valid driver's license with clean safety record
* Pass drug screening and medical exam as per regulations

**Skills and Demands:**

* Excellent communication and interpersonal skills with a customer satisfaction focus
* Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment
* Strong organizational and multitasking abilities with attention to detail
* Effective teamwork skills

**Our Culture:**

Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

We are committed to offering products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.

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