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Patient Services Director
2 months ago
We are seeking a highly skilled Patient Services Manager to lead our Patient Services Team in an Acute Care setting. As a key member of our team, you will be responsible for establishing goals and overseeing the implementation of patient food services needs based on medical direction and patient population.
Key Responsibilities:- Establish and implement patient food services needs based on medical direction and patient population.
- Hire, direct, coach, train, and develop patient service team members.
- Ensure patient services staff assists in achieving stated patient satisfaction goals.
- Comply with regulatory standards, including federal, state, and accrediting agencies, while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
- Participate in/lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.
- Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field.
- Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred.
- Minimum of one (1) year experience in food service management preferred in an acute care setting.
- ServSafe certified, desirable.
- Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems.
