Assistant General Manager

1 week ago


Savannah, Georgia, United States KSL Resorts Full time
Job Summary:

The Assistant General Manager serves as a key support role to the General Manager, overseeing the development and execution of resort operations while maintaining the highest standards of service. This role is responsible for managing the daily operations of all resort departments, including Front Office, Housekeeping, Maintenance, Valet, and Food & Beverage.

Key Responsibilities:
  • Assist in the operational and financial management of the property
  • Verify that all brand standards are being maintained in each area of the property
  • Manage the operation of all property departments
  • Maintain current licenses and permits as prescribed by local, state, and federal agencies
  • Provide a safe working environment in compliance with OSHA/MSDS
  • Review financial statements, sales, and activity reports to measure productivity and goal achievement
  • Support the management and development of departmental teams
  • Lead by example, demonstrating self-confidence, energy, and enthusiasm
  • Assist team supervisors with constructive coaching and counseling
  • Manage the guest experience, extending professionalism and courtesy to guests at all times
Requirements:
  • Minimum 5 years of resort/hotel management experience
  • Bachelor's degree or equivalent combination of education and experience
  • Strong 4-star resort/hotel background, with Marriott experience a plus
  • Excellent communication, follow-up, and organizational skills
  • Ability to read, comprehend, and write instructions, correspondence, reports, and memos
  • Ability to communicate verbally and electronically with guests, management, co-workers, and the public
  • Ability to effectively present information to associates, management, guests, members, marina tenants, and the public
Work Environment:

This role requires flexibility and adaptability, with a willingness to work a variety of shifts, including holidays, nights, overnights, and weekends, based on business needs.



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