Assistant Store Leader, People and Experience

6 days ago

Stanford, California, United States Everlane Full time
About the Role

We are seeking a highly motivated and experienced Assistant Store Leader to join our team at Everlane. As a key member of our store leadership team, you will be responsible for building, developing, and nurturing a team that embodies the Everlane ethos and delivers best-in-class store experience.

Key Responsibilities
  • Foster a positive and inclusive store environment that encourages team members to grow and develop professionally.
  • Actively assess key financial indicators to identify areas for improvement and develop strategies to drive business growth.
  • Lead the in-store customer journey and bring our service model to life, providing direction and feedback to your team.
  • Cultivate talent by building and maintaining strong internal and external networks connected to your local community and store team.
  • Lead the acquisition of new talent from start to finish, including sourcing, interviewing, and onboarding.
  • Create schedules to deliver a positive internal and external experience, while managing payroll budgets and financial trends.
  • Seamlessly execute in-store hospitality initiatives and manage the day-of run of show.
  • Own in-store service initiatives, follow up on customer feedback, and manage the styling program.
Requirements
  • 2+ years of leadership experience in a retail or customer-facing environment.
  • Strong written and verbal communication skills, with the ability to effectively communicate with team members and customers.
  • The ability to work closely and effectively with the rest of your store leadership team.
  • Strong organization skills and attention to detail, with a focus on delivering high-quality results.
  • A proven track record of hiring, leading, and developing effective store teams.
  • A passion for Everlane's product and values, with a commitment to delivering exceptional customer experiences.
What We Offer
  • A dynamic and supportive work environment that encourages growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A generous 401(k) matching program and employee stock purchase plan.
  • A comprehensive training program that includes onboarding, leadership development, and ongoing education.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that is welcoming and inclusive for all employees.

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