Federal Client Success Manager

7 days ago

Bethesda, Maryland, United States Managed Care Advisors Full time
Job Title: Federal Client Success Manager

Job Summary:

We are seeking a highly skilled Federal Client Success Manager to join our team. As a key member of our client-facing team, you will be responsible for managing the approach to providing services and achieving program outcomes that meet the needs of our valuable clients. You will gain detailed knowledge of our workers' compensation programs, capabilities, practices, and processes to support providing our clients with top-notch service with a personal touch.

Key Responsibilities:

* Perform duties including direct account management and customer service for assigned clients.
* Develop and maintain strategic long-term trusting relations with account stakeholders to accomplish growth and long-term company objectives.
* Ensure the timely and successful delivery of services according to customer objectives and contract requirements.
* Lead client activities based on their needs and in accordance with contract requirements including the scope of work.
* Work with clinical management, our people leaders, and team members from other departments dedicated to the same key client accounts to ensure the successful delivery of the highest quality of services according to customer needs and objectives.
* Understand our capabilities and services and effectively communicate about the services to the client to assist in the expansion of services to meet the client's evolving needs.
* Communicate clearly the progress of monthly/quarterly initiatives and outcomes to internal and external stakeholders.
* Maintain accurate information in internal customer relationship management tools.
* Ensure customer issues are handled in an efficient manner Ensure the continued satisfaction and success of our clients by anticipating client needs, working internally to ensure deadlines for client deliverables are met, and helping clients meet program goals.

Requirements:

* Bachelor's Degree
* Master's Degree or PMP preferred
* Minimum of 8 years of client-facing and/or federal government contracting experience
* Minimum of 8 years' experience in the healthcare, workers' compensation, or insurance industry
* Working knowledge of workers' compensation or healthcare benefits, systems, and the insurance industry.
* Ability to write reports, business correspondence, and standard operating procedures
* Work independently as a self-starter committed to delivering the highest customer service, quality, and results
* Exceptional verbal, written, and interpersonal communication skills including public speaking and presentations
* Strong computer skills, including all standard Microsoft products (PowerPoint, Word,
* Able to pass a preliminary credit and background check
* United States Citizenship
* Ability to obtain and maintain a Public Trust Federal Government Security Clearance

About Us:

At Managed Care Advisors, we take care of people by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. We are a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Join us in making a difference in the lives of others.

  • Federal Client Success Manager

    4 weeks ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAre you passionate about building strong client relationships and working in a fast-paced environment? Do you have a strong background in healthcare and a desire to make a difference in the lives of federal employees?We are seeking a highly motivated and experienced Federal Client Success Manager to join our team at...

  • Federal Client Success Manager

    1 month ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerJob Summary:We are seeking a highly skilled Federal Client Success Manager to join our team at Managed Care Advisors. As a key member of our client-facing team, you will be responsible for managing client relationships, delivering exceptional customer service, and driving business growth.Key Responsibilities:Develop...

  • Federal Client Success Manager

    2 weeks ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAre you a skilled professional with a passion for building strong client relationships and driving business growth? Do you have a strong background in healthcare and a proven track record of success in client-facing roles? If so, we encourage you to apply for this exciting opportunity as a Federal Client Success...

  • Federal Client Success Manager

    2 weeks ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerJob Summary:We are seeking a highly skilled Federal Client Success Manager to join our team. As a key member of our client-facing team, you will be responsible for managing client relationships, developing strategic plans, and ensuring the successful delivery of services.Key Responsibilities:Manage client...

  • Federal Client Success Manager

    1 week ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerJob Summary:The Federal Client Success Manager will be responsible for managing the approach to providing services and achieving program outcomes meeting the needs of a group of clients. This role will involve developing and maintaining strategic long-term trusting relations with account stakeholders to accomplish...

  • Federal Client Success Manager

    4 days ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerJob Summary: We are seeking a highly skilled Federal Client Success Manager to join our team at Managed Care Advisors. As a key member of our client-facing team, you will be responsible for managing client relationships, delivering exceptional customer service, and driving business growth.Key Responsibilities:Develop...

  • Federal Client Success Manager

    2 weeks ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAre you a skilled professional with a passion for building strong relationships with clients? Do you have experience in the healthcare industry and a strong understanding of workers' compensation and insurance?Job Summary:We are seeking a highly motivated and experienced Federal Client Success Manager to join our team...

  • Federal Client Success Manager

    2 weeks ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerWe are seeking a highly skilled Federal Client Success Manager to join our team at Managed Care Advisors. As a key member of our organization, you will be responsible for managing client relationships and ensuring the successful delivery of our services.Key Responsibilities:Develop and maintain strategic relationships...

  • Federal Client Success Manager

    3 days ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAbout the Role:We are seeking a highly skilled Federal Client Success Manager to join our team at Managed Care Advisors. As a key member of our client-facing team, you will be responsible for managing client relationships, providing exceptional customer service, and driving business growth.Key Responsibilities:*...

  • Federal Client Success Manager

    3 weeks ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAt Managed Care Advisors, we are seeking a highly skilled Federal Client Success Manager to join our team. As a key member of our client-facing team, you will be responsible for managing client relationships, delivering exceptional customer service, and driving business growth.Key Responsibilities:Develop and maintain...

  • Federal Client Success Manager

    1 week ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAre you passionate about building strong relationships with clients and driving business growth? Do you have excellent communication and organizational skills? We are seeking a highly motivated and experienced Federal Client Success Manager to join our team.Key Responsibilities:Manage client relationships and develop...

  • Federal Client Success Manager

    2 weeks ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAre you a skilled professional with a passion for building strong relationships and driving business growth? Do you have a strong background in client-facing roles and a proven track record of success in the healthcare industry? If so, we may have the perfect opportunity for you!We are seeking a highly motivated and...

  • Federal Client Success Manager

    1 week ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerJob Summary:We are seeking a highly skilled Federal Client Success Manager to join our team at Managed Care Advisors. As a key member of our client-facing team, you will be responsible for managing client relationships, delivering exceptional customer service, and driving business growth.Key Responsibilities:* Develop...

  • Federal Client Success Manager

    1 week ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Category: Client ServicesJob Type: Full TimeWe are seeking a skilled Client Relationship Manager to join our team. As a key member of our client-facing team, you will be responsible for managing client relationships and ensuring the delivery of high-quality services.Key Responsibilities:Manage client relationships and ensure timely delivery of...

  • Federal Client Success Manager Position

    2 weeks ago

    Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAre you a skilled professional with a passion for building strong client relationships and delivering exceptional results? Do you have a strong background in healthcare, workers' compensation, or insurance? We are seeking a highly motivated and experienced Federal Client Success Manager to join our team at Managed...

  • Federal Customer Success Manager

    4 weeks ago

    Bethesda, Maryland, United States Seerist, Inc Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Seerist, Inc. As a key member of our customer success team, you will be responsible for ensuring the success of our federal clients by providing exceptional support and guidance throughout their journey with our platform.Key Responsibilities:Develop a...

  • Federal Account Manager

    1 week ago

    Bethesda, Maryland, United States Nutanix Full time

    About the RoleWe are seeking a highly motivated and experienced Federal Account Manager to join our team at Nutanix. As a Federal Account Manager, you will be responsible for developing and executing sales strategies to drive growth and revenue in the Federal market.You will work closely with our sales team, channel partners, and customers to understand...

  • Federal Account Manager

    3 weeks ago

    Bethesda, Maryland, United States Nutanix Full time

    About the OpportunityWe are seeking an experienced Federal Account Manager to join our team at Nutanix. As a key member of our Federal sales team, you will be responsible for selling our products and solutions through channel partners and interacting directly with customers in the region.About the TeamOur Federal sales team at Nutanix is growing and we are...

  • Federal Contracting Manager

    4 days ago

    Bethesda, Maryland, United States Links Global Full time

    Job DescriptionLinks Global seeks a highly skilled Federal Contracting Manager to oversee the full life cycle of federal government contracts. The ideal candidate will possess a strong understanding of federal contracting processes, attention to detail, and effective communication skills.Key Responsibilities:Manage contract performance, deliverables, and...

  • Federal Contracting Manager

    3 days ago

    Bethesda, Maryland, United States Links Global USA Full time

    Job SummaryLinks Global USA seeks a skilled Contracting Specialist to manage federal government contracts. The ideal candidate will oversee contract compliance, negotiate with contractors, and maintain accurate documentation.Key ResponsibilitiesContract Management- Manage the full life cycle of federal government contracts, from pre-award through closeout.-...