Federal Client Success Manager

3 weeks ago


Bethesda, Maryland, United States Managed Care Advisors Full time
Job Title: Federal Client Success Manager

Job Summary: We are seeking a highly skilled Federal Client Success Manager to join our team at Managed Care Advisors. As a key member of our client-facing team, you will be responsible for managing client relationships, delivering exceptional customer service, and driving business growth.

Key Responsibilities:

  • Develop and maintain strategic relationships with federal clients to achieve business objectives and growth.
  • Provide exceptional customer service, ensuring timely and successful delivery of services according to client objectives and contract requirements.
  • Lead client activities based on their needs and in accordance with contract requirements, including the scope of work.
  • Collaborate with internal stakeholders to ensure the successful delivery of high-quality services to clients.
  • Communicate effectively with clients, internal stakeholders, and other departments to ensure seamless service delivery.
  • Maintain accurate information in internal customer relationship management tools.
  • Ensure customer issues are handled efficiently and effectively.

Requirements:

  • Bachelor's Degree
  • Master's Degree or PMP preferred
  • Minimum of 8 years of client-facing and/or federal government contracting experience
  • Minimum of 8 years' experience in the healthcare, workers' compensation, or insurance industry
  • Working knowledge of workers' compensation or healthcare benefits, systems, and the insurance industry.
  • Ability to write reports, business correspondence, and standard operating procedures
  • Work independently as a self-starter committed to delivering the highest customer service, quality, and results
  • Exceptional verbal, written, and interpersonal communication skills including public speaking and presentations
  • Strong computer skills, including all standard Microsoft products (PowerPoint, Word)
  • Able to pass a preliminary credit and background check
  • United States Citizenship
  • Ability to obtain and maintain a Public Trust Federal Government Security Clearance

About Us: Managed Care Advisors is a leading provider of technology-enabled risk, benefits, and integrated business solutions. We take care of people by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line.

What We Offer: In addition to a competitive salary, comprehensive health and welfare benefits, tuition reimbursement, and incentive compensation, we offer participation and vesting in a 401(k) plan with a company match.



  • Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAre you a skilled professional with a passion for building strong client relationships and driving business growth? Do you have a strong background in healthcare and a proven track record of success in client-facing roles? If so, we encourage you to apply for this exciting opportunity as a Federal Client Success...


  • Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerJob Summary:The Federal Client Success Manager will be responsible for managing the approach to providing services and achieving program outcomes meeting the needs of a group of clients. This role will involve developing and maintaining strategic long-term trusting relations with account stakeholders to accomplish...


  • Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAre you a skilled professional with a passion for building strong relationships with clients? Do you have experience in the healthcare industry and a strong understanding of workers' compensation and insurance?Job Summary:We are seeking a highly motivated and experienced Federal Client Success Manager to join our team...


  • Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerJob Summary:We are seeking a highly skilled Federal Client Success Manager to join our team. As a key member of our client-facing team, you will be responsible for managing the approach to providing services and achieving program outcomes that meet the needs of our valuable clients. You will gain detailed knowledge of...


  • Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAbout the Role:We are seeking a highly skilled Federal Client Success Manager to join our team at Managed Care Advisors. As a key member of our client-facing team, you will be responsible for managing client relationships, providing exceptional customer service, and driving business growth.Key Responsibilities:*...


  • Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAre you passionate about building strong relationships with clients and driving business growth? Do you have excellent communication and organizational skills? We are seeking a highly motivated and experienced Federal Client Success Manager to join our team.Key Responsibilities:Manage client relationships and develop...


  • Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerJob Summary:We are seeking a highly skilled Federal Client Success Manager to join our team at Managed Care Advisors. As a key member of our client-facing team, you will be responsible for managing client relationships, delivering exceptional customer service, and driving business growth.Key Responsibilities:* Develop...


  • Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Category: Client ServicesJob Type: Full TimeWe are seeking a skilled Client Relationship Manager to join our team. As a key member of our client-facing team, you will be responsible for managing client relationships and ensuring the delivery of high-quality services.Key Responsibilities:Manage client relationships and ensure timely delivery of...


  • Bethesda, Maryland, United States Managed Care Advisors Full time

    Job Title: Federal Client Success ManagerAre you a skilled professional with a passion for building strong client relationships and delivering exceptional results? Do you have a strong background in healthcare, workers' compensation, or insurance? We are seeking a highly motivated and experienced Federal Client Success Manager to join our team at Managed...


  • Bethesda, Maryland, United States Nutanix Full time

    About the RoleWe are seeking a highly motivated and experienced Federal Account Manager to join our team at Nutanix. As a Federal Account Manager, you will be responsible for developing and executing sales strategies to drive growth and revenue in the Federal market.You will work closely with our sales team, channel partners, and customers to understand...


  • Bethesda, Maryland, United States Links Global Full time

    Job DescriptionLinks Global seeks a highly skilled Federal Contracting Manager to oversee the full life cycle of federal government contracts. The ideal candidate will possess a strong understanding of federal contracting processes, attention to detail, and effective communication skills.Key Responsibilities:Manage contract performance, deliverables, and...


  • Bethesda, Maryland, United States Links Global USA Full time

    Job SummaryLinks Global USA seeks a skilled Contracting Specialist to manage federal government contracts. The ideal candidate will oversee contract compliance, negotiate with contractors, and maintain accurate documentation.Key ResponsibilitiesContract Management- Manage the full life cycle of federal government contracts, from pre-award through closeout.-...


  • Bethesda, Maryland, United States Nutanix Full time

    About the OpportunityWe are seeking a highly motivated and experienced Federal Account Manager to join our team at Nutanix. As a key member of our Federal sales team, you will be responsible for selling our products and solutions through channel partners and interacting directly with customers in the region.About the TeamOur Federal sales team at Nutanix is...


  • Bethesda, Maryland, United States Nutanix Full time

    Job Title: Federal Account ManagerAbout the Role:We are seeking an experienced Federal Account Manager to join our team at Nutanix. As a Federal Account Manager, you will be responsible for selling Nutanix's products and solutions through channel partners and interacting directly with customers in the region.Key Responsibilities:Develop an account plan to...


  • Bethesda, Maryland, United States DATASOFT TECHNOLOGIES Full time

    Job SummaryWe are seeking an experienced Administrative Assistant II to join our team at DATASOFT TECHNOLOGIES. The successful candidate will possess a strong background in administrative support, with a focus on federal timekeeping and scheduling.Key Responsibilities• Maintain accurate and up-to-date timekeeping records using ITAS (Integrated Time and...


  • Bethesda, Maryland, United States Collage Group Full time

    Customer Success Leadership OpportunityWe are seeking a seasoned Customer Success Director to lead our Customer Success team in driving client satisfaction and retention.The ideal candidate will manage a team of Customer Success Managers, overseeing client engagement, client health, and day-to-day account servicing. They will also be responsible for setting...

  • Database Engineer

    4 weeks ago


    Bethesda, Maryland, United States Foxhound Federal Full time

    Job SummaryAs a Database Administrator at Foxhound Federal, you will play a critical role in supporting customer activities and ensuring the security and integrity of our nation's safety and security. You will work with a team of skilled professionals to design, develop, and deploy databases for our clients, leveraging your expertise in relational databases...


  • Bethesda, Maryland, United States Calvert Foundation Full time

    Climate United Fund, a 501(c)(3) nonprofit, is seeking a senior compliance officer and federal grants manager to lead the design and implementation of a comprehensive federal grant compliance program with the support of outside counsel. The role will be mission-critical to ensuring that money from the Greenhouse Gas Reduction Fund's National Clean Investment...


  • Bethesda, Maryland, United States FirstService Residential Full time

    Job Overview:As a key member of the FirstService Residential team, you will play a vital role in driving client satisfaction and loyalty through strategic relationship management. This role requires a strong understanding of client needs and the ability to provide expert guidance and support to ensure seamless service delivery.A successful candidate will...


  • Bethesda, Maryland, United States DATASOFT TECHNOLOGIES Full time

    Job SummaryAs a skilled Administrative Assistant II with Federal Experience, you will provide high-level administrative support to our team at DATASOFT TECHNOLOGIES. This role requires a strong background in federal timekeeping, travel planning, and logistics coordination. Key Responsibilities• Maintain Division of Technical Resources (DTR) timekeeping...