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Guest Services Coordinator

2 months ago

Lebanon, New Jersey, United States Marriott International, Inc Full time
Position Overview

As a Guest Services Coordinator, your role is pivotal in crafting an exceptional experience for our guests. You will not only facilitate seamless check-ins and check-outs but also engage with guests to ensure their stay is memorable and enjoyable.

Key Responsibilities
  • Deliver a comprehensive range of services to enhance the guest experience throughout their stay.
  • Proactively address guest inquiries and requests, ensuring satisfaction at every touchpoint.
  • Manage operational tasks, including report completion and meal delivery, while promoting local attractions.
  • Maintain a professional demeanor and uphold company standards in all interactions.

Physical Requirements

Guest Services Coordinators must be prepared to remain active throughout their shifts, which may include standing, walking, and lifting items weighing up to 25 pounds. The role requires flexibility in movement and the ability to adapt to various tasks as needed.


Qualifications
  • Education: High school diploma or G.E.D. equivalent.
  • Experience: No prior experience required.
  • Supervisory Experience: Not applicable.
  • Licenses/Certifications: None required.

Company Commitment

Marriott International is dedicated to fostering a diverse workforce and an inclusive culture. We prioritize non-discrimination based on any protected status, including disability and veteran status.


At Marriott, we are committed to enhancing the travel experience for all guests, and we seek individuals who are passionate about delivering outstanding service while being part of a dynamic team.


Work Environment

Join a global team where you can thrive, contribute to meaningful work, and develop your skills in a supportive environment.