Microsoft Market Manager
1 week ago
Job Summary
The Market Manager is a key role in driving the overall operation of our retail stores through assisted sales, training, and merchandising. This position is responsible for ensuring retail associates are equipped with the latest tools and information on Microsoft products and services through training. The Market Manager will conduct engaging demo/selling days while maintaining Microsoft brand standards through merchandising.
Key Responsibilities
- Drive the sales of Windows, Office, Surface, and PC Accessories at key retail stores
- Provide quality product demonstrations to consumers within key retail stores, driving sales handoffs to retail associates
- Deliver single and group Microsoft product trainings to retail associates
- Protect the Microsoft brand and ensure branded areas are set to standards through merchandising, stocking, pricing, cleaning, etc.
- Initiate and maintain business relationships at the retail and client level
- Build strong relationships with retail store leadership and associates
- Daily visit reporting through Microsoft's reporting site, along with social media visit recaps
- Training and leading a team of seasonal part-time reps within the market
- Other duties as assigned
Requirements
- 3-5 years' experience in retail, retail operations, retail distribution, merchandising, sales, marketing, or within a service organization preferred
- Consumer electronics or wireless experience is a plus
- Prefer Windows and Wireless Industry knowledge and experience
- Supervisory experience a plus
- Strong selling, presentation, and computer skills
- Previous account management experience preferred in a marketing environment
- Must have a valid driver's license
- All employees required to use their personal vehicle for business purposes must provide evidence of insurance and agree in writing to keep this insurance current throughout employment
- Visual Merchandising experience - Able to read and follow a planogram
- Training experience, one on one and in groups
- High School Diploma/GED
Benefits
- Medical, Dental, Vision, and Telehealth
- Basic Life Insurance and AD&D
- Voluntary Life Insurance
- Short Term and Long Term Disability
- Flexible Spending Account
- Health Reimbursement Account
- 401(k) match
- Legal Insurance
- Pet Insurance
- Employee Assistance Program
- Employee Discount Program
- Tuition Assistance Plan
- Paid Time Off and Company Paid Holidays
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