Senior Training Specialist

7 days ago


Miramar, Florida, United States Ross University School of Medicine Full time
Job Title: Senior Training Specialist

We are seeking a highly skilled Senior Training Specialist to join our team at Ross University School of Medicine. As a key member of our training and development team, you will be responsible for designing and delivering impactful training programs that equip enrollment staff with the skills needed to effectively manage pipelines, leverage data-driven insights, and enhance product knowledge.

Key Responsibilities:
  • Analyze enrollment team performance data and call recordings to identify skill gaps and training needs.
  • Develop and refine training programs based on these insights, ensuring alignment with white-glove service standards.
  • Measure the impact of training initiatives on key enrollment metrics and adjust facilitation methods accordingly.
Requirements:
  • Bachelor's Degree Preferred or related experience.
  • 4 years of presentation experience in both a soft skills and hard skills capacity, 6 months curriculum development, technical/system document writing and/or development.
  • Excellent verbal, presentation, customer service, and communication skills; with the ability to present complex information clearly and engage diverse audiences.
  • Advanced understanding of sales training models.
  • Proven experience in training sales teams, with a focus on consultative sales models.
  • Knowledge of principles and methods for curriculum and training design; teaching and instruction for individuals and groups; and the measurement of training effects.
  • Knowledge of human behavior and performance specifically related to Adult Learning Theory.
  • Knowledge of individual differences in ability, personality, and interests as well as learning and motivation.
  • Strong understanding of CRM tools and the ability to teach the value of data accuracy and effective notetaking.
  • Demonstrated ability to create strategic training plans and adapt content to meet evolving business needs.
  • Time management skills.
  • Critical thinking skills- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches and ability to effectively communicate those in written and/or oral form.
What We Offer:
  • Competitive salary range: $53,520.9 - $93,000.
  • Robust suite of benefits including health, dental, vision, life, and disability insurance.
  • 401k Retirement Program + 6% employer match.
  • Participation in Adtalem's Flexible Time Off (FTO) Policy.
  • 12 Paid Holidays.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation



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