Member Specialist
2 months ago
Job Summary
We are seeking a highly skilled Member Specialist to join our team at Walmart. As a Member Specialist, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our wholesale operations.
Key Responsibilities
- Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members.
- Assist members with purchasing decisions, locate merchandise, and resolve member issues and concerns.
- Maintain self-checkout areas, process member purchases, and assist with payments, returns, refunds, and exchanges.
- Secure and safeguard Sam's Club assets and property by observing and communicating potential criminal activity.
- Assist with the training of Member Frontline Service associates on company processes and procedures.
Requirements
- Customer Service experience, preferably in a retail environment.
- Ability to work with mobile retail applications and operate front-end equipment.
- Strong communication and problem-solving skills.
Benefits
- Competitive pay and performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
About Sam's Club
Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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