Financial Counselor

1 week ago


Greenville, North Carolina, United States Vidant Health Full time
Job Title: Financial Counselor Job Summary: We are seeking a skilled Financial Counselor to join our team at Vidant Health. As a Financial Counselor, you will play a critical role in analyzing financial, demographic, and clinical information to locate or assist patients in finding eligible payment sources. Your aggressive pursuit of high-dollar patient account balances will be essential in ensuring the financial stability of our patients. Key Responsibilities: * Screen candidates and make necessary room visits on self-pay and underinsured patients * Determine eligibility and initiate referrals for Medicaid, various state agency programs, federal assistance, or other third-party payers * Contact employers to ascertain health insurance or workers' compensation benefits * Establish patients' overall financial ability to pay, verifying real and personal assets * Communicate with patients to collect on accounts, starting in-house until third-party coverage is found, payment arrangements are made, or accounts are referred to bad debt or charity write-off * Follow up with patients, representatives, or caseworkers at DSS for pending status, dates of coverage, or denial * Notify DSS of outstanding balances, reducing patient deductibles and ensuring retroactive coverage dates * Interpret Medicaid policy, overturning or appealing Department of Social Service denials Requirements: * High school plus 2 years or more of formal training or education in Health Occupations, Business, or related fields * 3 to 4 years of previous collecting experience and working with the public, such as Doctor's offices, Business Offices, or DSS * One additional year of related experience may be substituted for one year of the required education with a maximum substitution of two years What We Offer: * Competitive salary and benefits package * Opportunities for professional growth and development * Collaborative and dynamic work environment Equal Employment Opportunity: Vidant Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. Decisions of employment are made based on business needs, job requirements, and applicant qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information, and testing, family and medical leave, sexual orientation, gender identity, or expression, or any other status protected by law.
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