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Fitness Center Representative
1 month ago
We're a fitness community that empowers people to live a healthy lifestyle. Our goal is to provide an exceptional member experience by delivering a superior level of customer service.
Job SummaryWe're seeking a high-energy individual with a passion for helping others to join our team as a Member Services Representative. This role is responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.
Key Responsibilities- Greet members, prospective members, and guests, providing exceptional customer service.
- Handle all front desk related activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
- Respond to member questions and concerns in a timely and professional manner.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Potential for up to three raises per year.
- Great career advancement opportunities.
- Insurance benefits for full-time staff.
- 401k benefits based on eligibility.