Customer Care Specialist
1 week ago
At Valor Compounding Pharmacy, we are seeking a highly skilled and customer-focused Customer Care Specialist to join our team. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our patients and prescribers, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Answer incoming phone calls from patients and prescribers, responding to their inquiries and resolving their issues in a timely and professional manner.
- Provide accurate and timely information to patients and prescribers regarding our products and services.
- Process new prescriptions, refill requests, and other customer requests in a efficient and accurate manner.
- Collaborate with our pharmacy team to ensure that customer needs are met and exceeded.
- Participate in ongoing training and education to stay up-to-date on our products and services.
Requirements:
- High school diploma or equivalent required.
- 2-3 years of customer service experience, preferably in a pharmacy setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic math skills and accuracy in data entry.
Why Work at Valor Compounding Pharmacy?
We offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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