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Customer Service Representative

2 months ago

Lansing, Michigan, United States Pinnacle GI Partners Full time
{"title": "Receptionist", "description": "Key Responsibilities

As a Receptionist at Pinnacle GI Partners, you will be the first point of contact for patients and visitors. Your primary duties will include:

  • Greeting patients and processing check-in and check-out procedures
  • Collecting demographic, health history, and insurance information
  • Managing patient accounts and applying charges
  • Scheduling appointments and coordinating physician schedules
  • Answering phone calls and directing inquiries to the appropriate personnel
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • 1-3 years of customer service experience
  • Previous medical office experience is a plus
  • Proficiency in general computer applications and functions
  • Pass a background check and drug screening
What We Offer

Pinnacle GI Partners is committed to providing a professional work environment where you can learn, grow, and develop your skills. We offer:

  • Competitive pay rates
  • A Monday-Friday schedule
  • Paid time off
  • Paid holidays and floating holidays
  • Medical, dental, and vision insurance
  • A 401(k) retirement plan with company match

We are an equal opportunity employer and participate in E-Verify. To learn more about our company and providers, please visit our website.", "lang_code": "en-US"}