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Dining Room Coordinator

2 months ago

Charlottesville, Virginia, United States The Boar's Head Resort Full time

We are seeking a highly skilled and detail-oriented individual to join our team as an Expo/ Food Runner at The Boar's Head Resort. As a key member of our Mill Room team, you will play a vital role in ensuring seamless communication between our kitchen and wait staff, setting tables, and delivering food orders from the kitchen to customers' tables.

Key Responsibilities:

  • Facilitate Collaboration: Serve as a liaison between the front of house and back of house, helping both teams work effectively and efficiently.
  • Order Management: Communicate with the cooks and servers to identify what items on the line are ready to go out to guests, ensuring timely and accurate delivery.
  • Food Presentation: Present prepared food to guests by taking it to their tables and maintaining the presentation as the chef intended.
  • Issue Resolution: Resolve any issues with the food upon delivery by communicating with the culinary staff, table server, or supervisor as appropriate.
  • Service Excellence: Maintain 4 Diamond Service Expectations while interacting with guests, providing exceptional dining experiences.
  • Team Support: Contribute to the overall resort team effort by completing additional duties as assigned.

Requirements:

  • Experience: Full service restaurant experience is highly desirable.
  • Professionalism: Ability to work well under pressure, be professional, efficient, detail-oriented, and courteous.
  • Communication: Solid communication skills, with the ability to effectively communicate with team members and guests.
  • Schedule: Flexible schedule, including weekends and holidays as necessary.
  • Task-Driven: Ability to work independently and as part of a team, with a strong focus on task completion.