Front Desk Representative

3 weeks ago


Pueblo, Colorado, United States Highgate Hotels Full time
Job Summary

The Front Desk Agent is responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and maximizing room revenue and occupancy.

Key Responsibilities
  • Provide attentive and courteous service to all guests, addressing their needs and concerns in a timely and professional manner.
  • Process guest arrivals and departures efficiently, ensuring accurate room assignments and billing.
  • Manage room inventory, respond to guest requests, and resolve any issues that may arise during their stay.
  • Collaborate with the front office team to achieve revenue goals, optimize room occupancy, and maintain a high level of guest satisfaction.
Requirements
  • Pay Rate: $ per hour

Highgate Hotels is committed to providing a positive and inclusive work environment for all employees. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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