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Complex Director-Construction
2 months ago
AIG is redefining the way we help customers manage risk. As a Complex Claims Director, you will play a pivotal role in this transformation, leveraging your expertise to drive growth and excellence in our claims handling processes.
Key Responsibilities:
- Analyze and process complex claims, ensuring proactive handling and timely resolution through well-developed action plans.
- Identify and evaluate coverage issues, preparing comprehensive coverage letters with supervisory review and analysis.
- Assess liability and resolve claims within established evaluation parameters, maintaining accurate diaries and completing tasks within required timeframes.
- Coordinate vendor referrals for additional investigation and/or litigation management, calculating and assigning timely and appropriate reserves.
- Refer cases to supervisors and management as necessary, responding to requests or directions in a professional and timely manner.
- Attend arbitrations, mediations, settlement conferences, and trials, successfully completing required State licensing examinations and continuing education requirements.
Requirements:
- 7+ years of General Liability/Auto claims experience, with expertise in complex and high-exposure claims.
- Excellent communication and negotiation skills, with advanced experience in litigation claims management, including ADR and mediation processes.
- Strong technical expertise in interpreting insurance contracts, with in-depth knowledge of claim handling procedures, claims performance strategies, and claim best practices.
- Advanced analytical and problem-solving skills, with the ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking.
AIG's Commitment to Inclusion and Diversity:
AIG is dedicated to creating a culture of belonging, fostering a workplace that respects and celebrates individual talents, backgrounds, cultures, opinions, and goals. We strive to provide equal opportunities to all qualified individuals, regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.
AIG provides reasonable accommodations to job applicants and employees with disabilities. If you require a reasonable accommodation, please contact us.
