Customer Service Associate

20 hours ago


New York, New York, United States Delaware North Full time

About the Opportunity

We are seeking a skilled Customer Service Associate to join our team at Rowlands Bar and Grill in New York, New York. As a Customer Service Associate, you will be responsible for providing excellent guest service, collaborating with team members to facilitate transactions, and maintaining accurate records.

Pay and Benefits

This is a tipped position, with an estimated hourly salary of $18.00-$22.50, depending on experience and performance. In addition to competitive pay, we offer a comprehensive benefits package, including weekly pay, employee assistance program, training and development opportunities, and more.

Responsibilities

Your primary responsibilities will include:

  • Collaborating with dining room, service, and kitchen team members to keep track of all orders, monetary situations, and charges
  • Counting money in cash drawers at the beginning of shifts
  • Scanning items and ensuring pricing is correct, resolving discrepancies, and processing payments
  • Cleaning up checkout area and keeping organized
  • Maintaining accurate tabs on restaurant tables' orders using the venues' primary point of sale system

Qualifications

To be successful in this role, you will need:

  • Previous cash handling experience
  • Excellent guest service skills
  • Basic math skills and ability to accurately count change and balance bank


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