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Customer Service Associate

1 month ago

New York, New York, United States Panera Bread Full time

Are you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you as a Customer Service Associate at Panera Bread.

Job Overview

  • We are seeking a friendly and motivated individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring their satisfaction, and building loyalty.

About Us

At Panera Bread, we're committed to making a positive impact on our customers' lives by serving high-quality food and beverages in a welcoming environment. Our employees are the backbone of our success, and we're looking for talented individuals who share our passion for excellent customer service.

Key Responsibilities

  • Welcome customers, respond to their inquiries, and resolve any issues promptly and professionally.
  • Take orders accurately and efficiently, ensuring customer satisfaction.
  • Work collaboratively with colleagues to maintain a clean and organized store environment.
  • Contribute to achieving sales goals and improving customer satisfaction ratings.

What We Offer

  • A competitive hourly rate: $12.50-$15.00 per hour (estimated salary).
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive work environment with a focus on teamwork and collaboration.
  • A range of benefits, including medical, dental, and vision insurance, paid time off, and 401(k) matching.

Requirements

  • You must be at least 16 years old and have a high school diploma or equivalent.
  • Previous retail or customer service experience is preferred but not required.
  • You should possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.