Customer Service Representative

6 days ago


Tulsa, Oklahoma, United States MIRATECH Full time
Customer Service Representative Job Description

MIRATECH is seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will be responsible for managing customer orders, resolving inquiries, and ensuring smooth operations.

Key Responsibilities:
  • Order Management: Accurately input customer orders into the system, coordinate with various departments to ensure timely order fulfillment, and monitor order status to provide updates to customers as needed.
  • Technical Support: Facilitate the approval process for PO drawings, assist in setting up stock codes as per customer requirements, and handle post-PO maintenance tasks such as marking orders as won in Catalyzer/Maximyzer.
  • Customer Service: Address customer inquiries and requests promptly and professionally, process expedited requests to meet urgent customer needs, and notify customers promptly of any delays in order fulfillment and provide alternative solutions where applicable.
  • Inventory Management: Maintain organized customer files and documentation for efficient record-keeping, handle credit card processing securely and efficiently, and manage returns, RMAs (Return Merchandise Authorizations), and issue credit notes as necessary.
Requirements:
  • Previous Experience: Previous experience in a customer service role or related field is preferred.
  • Communication Skills: Strong communication skills, both verbal and written, are essential.
  • Organizational Skills: Excellent organizational skills with the ability to multitask and prioritize effectively are required.
  • Technical Skills: Proficiency in MS Office Suite and CRM software is necessary.
  • Attention to Detail: Detail-oriented with a commitment to accuracy is essential.
What We Offer:
  • Health Insurance: Health, dental, and vision insurance.
  • Annual Bonus: Annual bonus program.
  • Wellness Credit: $350 annual wellness credit.
  • FSA: Flexible spending account.
  • 401k: 401k with match up to 5%.
  • Life Insurance: Life insurance.
  • Disability Insurance: Disability insurance.
  • Paid Time Off: 15 days PTO annually.

MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce.



  • Tulsa, Oklahoma, United States Oklahoma State University Medical Center Full time

    Job Summary:The Customer Service Representative will provide exceptional customer service to patients over the phone or in person, ensuring timely resolution of issues. This role requires a professional demeanor, good communication skills, and the ability to represent Oklahoma State University Medical Center in a positive light.Key Responsibilities:Provide...


  • Tulsa, Oklahoma, United States Whole Foods Market Full time

    Customer Service RepresentativeAt Whole Foods Market, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and addressing the needs of customers in a timely and effective manner. You will also assist supervisors in controlling customer flow...


  • Tulsa, Oklahoma, United States Oklahoma State University Medical Center Full time

    Job SummaryUnder the direction of the Business Office Manager, the Customer Service Representative is responsible for providing exceptional customer service to patients over the phone or in person, ensuring timely resolution of all issues.This role requires a professional demeanor, with a courteous and respectful attitude, representing Oklahoma State...


  • Tulsa, Oklahoma, United States Trulite Glass and Aluminum Solutions Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Trulite Glass and Aluminum Solutions. As a Customer Service Representative, you will be responsible for providing top-tier customer service support in a manufacturing environment.Key Responsibilities:Receive and respond to customer inquiries regarding...


  • Tulsa, Oklahoma, United States Walmart Full time

    At Walmart, we're looking for a Customer Service Representative to join our team. As a Front End Service Associate, you'll be the face of our store, providing exceptional customer service and ensuring a positive shopping experience for our customers. Your role will involve processing returns and refunds, handling financial transactions, and answering...


  • Tulsa, Oklahoma, United States BCforward Full time

    Job Title: Customer Service RepresentativeBCforward is seeking a highly motivated Customer Service Representative for a remote opportunity.Job SummaryWe are looking for a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work independently in a...


  • Tulsa, Oklahoma, United States Fabricut, Inc Full time

    Job DescriptionAs a key member of the Fabricut, Inc. team, the Customer Service Representative will play a vital role in ensuring exceptional customer experiences. This role involves assisting customers and sales representatives with finished product and decorative hardware orders and inquiries via phone and email.Key Responsibilities:Develop a comprehensive...


  • Tulsa, Oklahoma, United States Five Star Call Centers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Five Star Call Centers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and...


  • Tulsa, Oklahoma, United States Fabricut Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Fabricut. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, sales representatives, and internal staff.Key Responsibilities:Develop a strong understanding of our finished...


  • Tulsa, Oklahoma, United States McNellie's Group Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at McNellie's Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience from start to finish.Key Responsibilities:Provide excellent customer service...


  • Tulsa, Oklahoma, United States GPM Investments Full time

    Customer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? We're looking for a Customer Service Representative to join our team at GPM Investments. As a Customer Service Representative, you will be the face of our company, providing top-notch service to our customers and ensuring their shopping...


  • Tulsa, Oklahoma, United States Sam's Club Full time

    Key Responsibilities:As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or...


  • Tulsa, Oklahoma, United States BCforward Full time

    Job Title: Customer Service RepresentativeAbout the Role:BCforward is seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. You will be the first point of contact for our clients and will be responsible for resolving...


  • Tulsa, Oklahoma, United States Berkshire Production Supply Full time

    Customer Service RepresentativeBerkshire Production Supply is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Process customer...


  • Tulsa, Oklahoma, United States Berkshire Production Supply Full time

    Customer Service RepresentativeBerkshire Production Supply is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Process customer...


  • Tulsa, Oklahoma, United States Mr Appliance Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Mr. Appliance. As a key member of our office team, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring a seamless experience for our...


  • Tulsa, Oklahoma, United States Hometown Full time

    About Hometown ServicesHometown Services is a residential service provider in the South Central U.S. that provides homeowners with high-quality heating, AC, plumbing, and electrical repair and replacement services.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for...


  • Tulsa, Oklahoma, United States National Seating & Mobility Full time

    Customer Service RepresentativeAt National Seating & Mobility, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Answer phone calls and manage phone requests...


  • Tulsa, Oklahoma, United States Mr Appliance Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Mr. Appliance. As a key member of our office team, you will be responsible for providing exceptional customer service experiences for customers with broken appliances.Key Responsibilities• Respond to incoming calls and empathize with...


  • Tulsa, Oklahoma, United States Berkshire Production Supply Full time

    Customer Service RepresentativeAt Berkshire Production Supply, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may...