Principal Technical Support Engineer
2 weeks ago
This position is for a Principal Technical Support Engineer to join an established Oracle Database Exadata & Cloud support team. The ideal candidate will be fluent in Japanese language (verbal and written) as well as English.
The team's main responsibility is to troubleshoot and resolve highly complex technical issues on Oracle Cloud and Exadata On-Prem platforms, spanning across database footprint including Exadata architecture, Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, ZDLRA, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, GoldenGate, Replication, Security, Networking, Enterprise Manager, etc.
The selected candidate will work in partnership with team members including SSC Customers, ACS/SSC and GCS engineers and Managers, Account Managers, ACS Sales and product Development teams.
The candidate is required to have hands-on experience on UNIX, Linux and/or Solaris platforms.
The selected candidate will be widely regarded as a domain authority (SME) and will need to demonstrate an ability to resolve complex problems across a wide stack.
The Engineer will be a key member of the technical problem-solving as well as problem avoidance team, routinely sought after to address very complex and demanding, critical customer issues.
Responsibilities- Works directly with customers
- Participates in weekend rotation and shifts
- Participates in initiatives that improve overall product and documentation quality
- Participates in product/platform testing
- Drives improvements in product quality
- Serves as Situation Manager on highly sensitive Customer issues
- Consults with Management in directing resolution of critical Customer situations
- Consults with Customers on complex use of Oracle products
- Achieves knowledge transfer through development and delivery of training, knowledge sessions, mentoring, etc.
- Creates/reviews Knowledge Articles
- Contributes significantly towards the 'My Oracle Support' Database communities
- Analyzes work load, determines standard methodologies and implements changes to improve productivity
- Proactively contributes to increasing the team efficiency by sharing knowledge, providing feedback about standard processes, writing tools/utilities
-
Principal Technical Support Engineer
2 weeks ago
Montpelier, Vermont, United States Oracle Full timeJob DescriptionThis position is for a highly skilled Principal Technical Support Engineer to join our established Oracle Database Exadata & Cloud support team.The team's main responsibility is to solve and resolve highly complex technical issues on Oracle Cloud and Exadata On-Prem platforms, spanning across database footprint including Exadata architecture,...
-
Montpelier, Vermont, United States The Nature Conservancy Full timeAbout The Nature ConservancyThe Nature Conservancy is a global environmental organization dedicated to protecting ecosystems and preserving natural habitats. Our mission is to conserve lands and waters for future generations, and we're committed to diversity, equity, and inclusion in all aspects of our work.Job SummaryWe're seeking a highly skilled Sr....
-
Database Support Specialist
3 weeks ago
Montpelier, Vermont, United States Oracle Full timeJob DescriptionRole OverviewAs a Principal Support Engineer at Oracle, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. This involves resolving complex technical inquiries, providing strategic technical support, and collaborating with internal teams to ensure the highest level of customer...
-
Principal Network Architect
4 weeks ago
Montpelier, Vermont, United States Wolters Kluwer Full timeJob Title: Principal Network Engineer (Cloud)Job Summary:We are seeking a highly skilled Principal Network Engineer (Cloud) to join our Global Business Services (GBS) Network Management team. As a key member of our team, you will be responsible for the management, maintenance, support, and development of our cloud-based WAN, spanning over 150 global...
-
Montpelier, Vermont, United States The Nature Conservancy Full timeAbout the RoleThe Nature Conservancy is seeking a skilled Sr. Application Development and Support Engineer to join our team. As a key member of our technical staff, you will be responsible for designing, developing, and maintaining our software applications.Key ResponsibilitiesDesign, develop, and maintain software applications to support our conservation...
-
Principal Consultant
1 month ago
Montpelier, Vermont, United States Oracle Full timeJob Title: Principal ConsultantOracle is seeking a highly skilled Principal Consultant to join our team. As a Principal Consultant, you will be responsible for providing expert-level consulting services to our clients, leveraging your deep understanding of Oracle products and technologies to drive business value and growth.Key Responsibilities:Consult with...
-
Senior Technical Data Engineer
2 months ago
Montpelier, Vermont, United States Oracle Full timeJob OverviewAs a member of the Support organization at Oracle, you will play a critical role in delivering post-sales support and solutions to our customer base. Your focus will be on resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic...
-
Technical Support Specialist
2 weeks ago
Montpelier, Vermont, United States Cayuse Holdings Full timeAbout the RoleCayuse Technologies, LLC is a leading provider of technology and government solutions. We are seeking a skilled Journeyman Computer User Support Specialist to join our team.Key ResponsibilitiesProvide second-tier support to end-users for PC, server, mainframe applications, and hardware.Handle problems that the first tier help desk support is...
-
Electrical Engineer
3 weeks ago
Montpelier, Vermont, United States SMX Corporation Full timeElectrical Engineer Job DescriptionSMX Corporation is seeking an experienced Electrical Engineer to support the Airborne Strategic Command, Control and Communications Program Office (PMA-271). The successful candidate will be responsible for delivering engineering artifacts, including drawings, circuit diagrams, and airframe harnesses, to support the PMA-271...
-
Customer Success Technical Architect
2 weeks ago
Montpelier, Vermont, United States Confluent Full timeWe are seeking a highly skilled Customer Success Technical Architect to join our team at Confluent. As a trusted technical advisor, you will work closely with our customers to ensure their success and retention.The primary objective of this role is to provide technical guidance and support to our customers, helping them to accelerate time to value, maximize...
-
Operations Technical Support Specialist
3 weeks ago
Montpelier, Vermont, United States Lumen Inc Full timeAbout LumenLumen is a leading provider of digital connectivity solutions, empowering businesses to thrive in a rapidly changing world. Our mission is to connect people, data, and applications quickly, securely, and effortlessly, fostering a culture of teamwork, trust, and transparency.The RoleWe are seeking a highly skilled Operations Technical Support...
-
Environmental Engineer
3 weeks ago
Montpelier, Vermont, United States State of Vermont Full timeJob SummaryWe are seeking an experienced Environmental Engineer to join our Rivers Program team. The successful candidate will work collaboratively with our team to provide technical guidance and support for stream alteration projects, including flood response and recovery work. The ideal candidate will have a strong understanding of physical aspects of...
-
Dedicated Support Specialist
2 months ago
Montpelier, Vermont, United States Rocket Software Full timeAbout the RoleWe are seeking a highly skilled Dedicated Support Engineer to join our team at Rocket Software. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our products.Key ResponsibilitiesAssess customer needs and set clear expectationsIndependently...
-
Cybersecurity Engineer for Vehicle Systems
2 weeks ago
Montpelier, Vermont, United States Ford Motor Company Full timeAbout the RoleWe are seeking a highly skilled Cybersecurity Engineer to join our team at Ford Motor Company. As a key member of our in-vehicle cybersecurity team, you will play a critical role in developing and delivering secure global connected applications and features.Key ResponsibilitiesDevelop security specifications and tools as needed for connected...
-
Technical Support Specialist
2 weeks ago
Montpelier, Vermont, United States OM Fisher Home Inc Full timeMed Tech/Resident Assistant OpportunityWe are seeking a dedicated and compassionate individual to join our team at the Gary Residence Residential Care Home in Montpelier, VT.As a Med Tech/Resident Assistant, you will have the opportunity to work in a bright and vibrant community, providing exceptional care and support to our residents.Key...
-
Environmental Engineer
3 weeks ago
Montpelier, Vermont, United States State of Vermont Full timeJob Title: Environmental Engineer IV - Public Drinking Water ProgramWe are seeking an experienced Environmental Engineer to join our team in the Public Drinking Water Program. As an Environmental Engineer IV, you will play a key role in ensuring the safety and quality of drinking water for the people of Vermont.Job Summary:The successful candidate will have...
-
Senior Platform Engineer
3 weeks ago
Montpelier, Vermont, United States Marriott Full timeJob SummaryMarriott International is seeking a highly skilled Senior Platform Engineer to lead the delivery and operations of the Kubernetes Platform. As a subject matter expert, you will join a team of engineers building out this platform for the enterprise.This role requires a strong understanding of cloud infrastructure, DevOps practices, and automation....
-
Senior Solution Engineer
3 weeks ago
Montpelier, Vermont, United States Innomotics LLC Full timeJob Title: Senior Solution EngineerWe are seeking a highly skilled Senior Solution Engineer to join our team at Innomotics LLC. As a key member of our Customer Service Engineering Team, you will be responsible for crafting, implementing, and supporting technical solutions for our medium voltage variable frequency drives.Key Responsibilities:Fix and support...
-
DevOps Engineer
2 months ago
Montpelier, Vermont, United States Vermont Mutual Full timeJob SummaryVermont Mutual is seeking a highly skilled DevOps Engineer to join our team. As a DevOps Engineer, you will be responsible for designing, implementing, and maintaining the company's cloud infrastructure on AWS.Key ResponsibilitiesCloud OperationsDeploy, manage, and operate the company's AWS environment, ensuring high availability and...
-
Lead Technical Process Architect
4 weeks ago
Montpelier, Vermont, United States Lumen Inc Full timeAbout LumenLumen is a leading provider of digital connectivity solutions, connecting people, data, and applications with speed, security, and ease. Our mission is to ignite business growth by empowering our customers to thrive in a rapidly changing world.The RoleWe are seeking a highly skilled Technical Process Architect to join our team. As a key member of...