Customer Service and Sales Representative

1 week ago


Columbus, Georgia, United States Club Pilates Highside Market Full time
Sales and Front Desk Coordinator at Club Pilates Highside Market

Club Pilates Highside Market is a premier destination for Pilates enthusiasts, committed to delivering exceptional fitness experiences rooted in the original Reformer-based Contrology Method developed by Joseph Pilates. Our mission is to empower individuals to embrace a healthier lifestyle through high-quality training at accessible prices.

POSITION OVERVIEW:

  • Act as the face of Club Pilates, engaging with potential clients and successfully closing sales
  • Deliver outstanding customer service to foster member retention
  • Strive to meet and exceed sales goals related to memberships, private sessions, and retail products
  • Leverage the Club Ready software system to streamline sales operations
  • Exhibit strong communication skills to interact professionally with clients and team members

KEY RESPONSIBILITIES:

  • Identify and pursue leads, ensuring follow-up and successful sales closure
  • Conduct informative studio tours while assessing the needs of prospective members
  • Maintain a consistent level of personal sales performance
  • Promote the studio's comprehensive fitness and wellness offerings
  • Schedule appointments to achieve sales objectives
  • Engage in promotional events to enhance club visibility
  • Develop sales techniques and undertake additional assigned responsibilities

COMPENSATION AND BENEFITS:

  • Attractive base salary complemented by commission on sales
  • Performance-based bonus opportunities
  • Opportunities for advancement into higher sales and management positions within the studio


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