Epic Technical Lead

3 weeks ago

Lewes Delaware, United States Beebe Healthcare Full time
About the Role

We are seeking a highly skilled Epic Technical Lead to join our team at Beebe Healthcare. As a key member of our IT department, you will be responsible for coordinating key Epic environment activities, including release strategy, change control, upgrade coordination, and data migration strategy.

Responsibilities
  • Develop, communicate, and manage the Epic environment strategy, including data migration, methods, and schedules.
  • Coordinate global IT change control processes, including implementation of Epic components and builds.
  • Work with IT management teams to develop Epic upgrade schedules and maintenance windows.
  • Oversee data migration schedules to ensure proper load management and maintain performance levels.
  • Coordinate and manage activities related to Epic upgrades, ensuring proper alignment across application and technical teams.
  • Manage updates and patching levels at supportable levels across Epic production and non-production environments.
  • Maintain detailed system documentation reflecting system architecture, security, and other requirements as defined in IT documentation templates.
  • Serve as the primary point of contact for communication regarding all environment activities, including refreshes, maintenance windows, upgrades, and patches.
  • Assist project teams in defining system requirements and developing project plans for major upgrades and new module implementations within the Epic environment.
  • Complete assigned system build/development tasks based on design specifications.
  • Participate in training process for new functionality, validating training material and participating as needed in knowledge transfer to end users.
  • Participate in go-live events, providing support, training, and troubleshooting assistance to the deployment team.
Requirements
  • Minimum of 5 years recent healthcare information systems experience required.
  • Experience in healthcare systems project planning and implementation required.
Competencies
  • Adaptability/Flexibility: Demonstrating flexibility with respect to changing end-user business needs.
  • Critical Thinking: The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible.
  • Dependability: The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.
  • Initiative: The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
  • Interpersonal Skills: The ability to communicate information clearly and concisely with project leadership and subject matter experts.
  • Learning: The ability and willingness to learn new software and systems.
  • Listening: Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy.
  • Problem Solving: Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence.
  • Relationship Building: The ability to gain trust and establish effective relationships with Epic counterparts.
  • Resilience: The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
Credentials
  • Maintenance of EPIC Certification relevant within support area.
Education
  • Bachelor's degree in technology, clinical, or related field or currently matriculating toward degree.
Compensation

Starting at: USD $82,347.20/Yr.

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