Restaurant & Bar Operations Manager

4 days ago

Seattle, Washington, United States Marriott International Inc Full time
Job Summary

As a Restaurant & Bar Manager at Marriott International Inc, you will be responsible for overseeing the daily operations of our food and beverage outlets. This includes supervising staff, managing inventory, and ensuring that our guests receive exceptional service.

Key Responsibilities
  • Supervise daily food and beverage shift operations and monitor compliance with all policies, standards, and procedures.
  • Manage day-to-day operations, verifying that quality, standards, and customer expectations are met.
  • Maintain the operating budget and ensure that standards and legal obligations are followed.
  • Develop specific goals and plans to prioritize, organize, and accomplish work.
  • Provide exceptional customer service by communicating and assisting individuals to understand guest needs.
  • Manage staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Understand employee positions well enough to perform duties in employees' absence.
  • Monitor and maintain the productivity level of employees.
  • Verify that all team members/supervisors understand the brand-specific philosophy.
  • Maintain the operating budget and ensure that standards and legal obligations are followed.
  • Assist supervisors in understanding team members' ever-changing needs and expectations, and how to exceed them.
  • Celebrate and foster decisions that result in successes as well as failures.
  • Communicate areas that need attention to staff and follow up to verify understanding.
  • Coordinate cleaning programs in all F&B areas, identifying trends and making recommendations for improvements.
  • Establish and maintain open, collaborative relationships with employees.
  • Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, and passion for providing service.
  • Follow property-specific second effort and recovery plans.
  • Stay readily available/approachable for all team members.
  • Demonstrate knowledge of the brand-specific service culture.
Requirements
  • High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in the food and beverage, culinary, or related professional area.
Benefits

As a Restaurant & Bar Manager at Marriott International Inc, you will be eligible for a competitive salary range of $67,000 to $87,000 annually, plus an annual bonus. You will also receive a comprehensive benefits package, including medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.

Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Employees will accrue PTO balance for every hour worked.

Marriott International Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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