Caretaker for Grieving Families
3 weeks ago
Job Summary: We are seeking a compassionate and organized individual to care for the needs of grieving families during visitations at Cedar Memorial. The ideal candidate will be able to provide a warm and welcoming environment for families and visitors.
- Key Responsibilities:
- Follow instructions from the Funeral Director to ensure the best possible service for families.
- Assist in setting up the visitation room and providing refreshments for families.
- Arrange flowers in a neat and orderly fashion, with family flowers closest to caskets.
- Ensure cards are viewable for families to see and take photos of floral tributes and memorial gifts.
- Stand and warmly greet visitors, handing out service folders and directing them to the visitation room.
- Thank guests for visiting and supporting the grieving family.
- Restock the area in the family lounge as needed and at the end of the evening.
- Complete the flower/gift log and direct where they should be delivered.
- Straighten the visitation room and family lounge, disposing of garbage.
- Place tribute cards and memorial donations into the family bag and secure it as indicated by the funeral director.
- Follow security guidelines by locking the facility and setting an alarm if last to leave.
- Attend Hospitality meetings when scheduled.
- Follow safety policies and procedures.
- Fulfill Family Center Host/Host duties for receptions if needed.
Requirements:
- Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Organized with attention to detail.
- Ability to work collaboratively as a member of a team.
- Knowledge of Microsoft Office Suite.
Education and Experience:
- High School diploma or equivalent required.
- Previous experience working in customer service or hospitality is required.
Physical Requirements:
- Prolonged periods of standing.
- Must be able to lift up to 35 pounds at times and 5 pounds of force frequently.
- Stooping.
- Reaching.
- Walking.
- Keyboarding.
- Hearing.
- Standing.
- Talking.
- Repetitive Motions.
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