Caretaker for Grieving Families

3 weeks ago


Cedar Rapids, Iowa, United States Cedar Memorial Full time

Job Summary: We are seeking a compassionate and organized individual to care for the needs of grieving families during visitations at Cedar Memorial. The ideal candidate will be able to provide a warm and welcoming environment for families and visitors.

  • Key Responsibilities:
  • Follow instructions from the Funeral Director to ensure the best possible service for families.
  • Assist in setting up the visitation room and providing refreshments for families.
  • Arrange flowers in a neat and orderly fashion, with family flowers closest to caskets.
  • Ensure cards are viewable for families to see and take photos of floral tributes and memorial gifts.
  • Stand and warmly greet visitors, handing out service folders and directing them to the visitation room.
  • Thank guests for visiting and supporting the grieving family.
  • Restock the area in the family lounge as needed and at the end of the evening.
  • Complete the flower/gift log and direct where they should be delivered.
  • Straighten the visitation room and family lounge, disposing of garbage.
  • Place tribute cards and memorial donations into the family bag and secure it as indicated by the funeral director.
  • Follow security guidelines by locking the facility and setting an alarm if last to leave.
  • Attend Hospitality meetings when scheduled.
  • Follow safety policies and procedures.
  • Fulfill Family Center Host/Host duties for receptions if needed.

Requirements:

  • Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Organized with attention to detail.
  • Ability to work collaboratively as a member of a team.
  • Knowledge of Microsoft Office Suite.

Education and Experience:

  • High School diploma or equivalent required.
  • Previous experience working in customer service or hospitality is required.

Physical Requirements:

  • Prolonged periods of standing.
  • Must be able to lift up to 35 pounds at times and 5 pounds of force frequently.
  • Stooping.
  • Reaching.
  • Walking.
  • Keyboarding.
  • Hearing.
  • Standing.
  • Talking.
  • Repetitive Motions.


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