Assistant General Manager

2 days ago


Brunswick, Georgia, United States Books-A-Million Full time

Job Title: Assistant General Manager

Location: Brunswick, GA

Job Type: Full-time

About Us: Books-A-Million is a leading bookstore chain with a passion for delivering exceptional customer service and creating a welcoming store environment.

Job Summary:

The Assistant General Manager plays a critical role in the success of our store by leading the day-to-day operations and ensuring a high level of customer service. This includes managing the store as Manager On-Duty, leading the category team, and maintaining operational efficiency.

Key Responsibilities:

  • Maximize profits and customer service by leading the category team and operating the store in accordance with company policies and guidelines.
  • Operate the store as Manager On-Duty in conjunction with the management team.
  • Ensure the highest level of customer service and handle customer complaints to a satisfactory conclusion.
  • Maintain category merchandising and cleanliness and ensure operational efficiency.
  • Train and develop Associates and Leads within the category and facilitate cross-training for further development.
  • Facilitate effective communication to all store Associates through daily briefings and weekly and monthly meetings.
  • Consult with the General Manager on Associate performance.
  • Perform other duties as assigned.

Requirements:

  • 21 years of age or older.
  • High school diploma or equivalent, some college preferred.
  • Previous experience in a supervisor role.
  • Successful completion of all required background screenings.

Preferred Skills:

  • Computer and cash register skills.

Physical and Environmental Requirements:

  • Must be able to stand and walk for extended periods of time.
  • Must be able to use hands/arms to operate keyboard, telephone, and for repetitive motion activities.
  • Must be able to lift or team lift objects up to 50 lbs., with or without assistance.
  • Must be able to communicate using speech, sight, and sound with or without assistive device.
  • Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job.

What We Offer:

Books-A-Million offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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