Dental Patient Support Specialist

7 days ago


El Segundo, California, United States InterDent Service Corp Full time

We are seeking a compassionate and customer-focused Patient Services Representative to join our team at InterDent Service Corp. As a key member of our support center, you will play a vital role in ensuring that our patients receive exceptional care and service.

About the Role

This is an excellent opportunity for individuals who enjoy helping others and are passionate about delivering outstanding customer experiences. You will be responsible for responding to high-volume inbound calls, scheduling appointments, and utilizing sales tactics to achieve company goals.

In this role, you will have the opportunity to work in a fast-paced environment, collaborating with a dedicated management team to provide comprehensive care to over one million patients annually. With no prior dental experience required, we offer comprehensive training to ensure your success in this role.

Compensation and Benefits

As a valued member of our team, you will be rewarded with a competitive hourly base pay of $16.00 - $19.00, plus opportunities to earn additional bonuses. Our benefits package includes:

  • Medical, pharmacy, dental, and vision coverage for you and your family
  • Basic life, AD&D, and long-term disability insurance
  • 6 paid holidays and 1 floating holiday
  • PTO (80 hours per year for hourly; 120 hours per year for salaried)
  • 401k plan and deferred compensation plan
Requirements and Qualifications

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • 1-2 years of customer service experience
  • The ability to accurately type 40 wpm
  • A desire to exceed customer expectations
  • Experience working in a fast-paced, customer-driven environment
Estimated Salary: $18.25 - $22.50 per hour

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