Retail Banking Specialist

4 days ago


Brentwood, Tennessee, United States Fifth Third Full time
Job Summary

Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker II to join our team in Nashville, Tennessee. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building strong relationships with clients, and promoting a range of banking products and services.

Key Responsibilities
  • Develop and maintain a deep understanding of our banking products and services to effectively meet the needs of our customers.
  • Build and maintain strong relationships with existing and prospective customers through proactive outreach and engagement.
  • Utilize the consultative sales process to identify and meet the financial needs of our customers, including cross-selling and upselling opportunities.
  • Collaborate with colleagues to ensure seamless customer service and support.
  • Stay up-to-date on industry trends and developments to provide expert advice and guidance to our customers.
Requirements
  • Bachelor's degree or equivalent work experience.
  • Previous experience in the financial industry, preferably in a sales or customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to identify and meet customer needs.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

Fifth Third Bank offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.



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