Field Service Technician

3 weeks ago

Seattle, Washington, United States Schneider Electric USA, Inc Full time
Job Summary

We are seeking a skilled Field Service Representative to join our Secure Power team in the United States. As a Field Service Representative, you will play a critical role in servicing critical data center equipment and collaborating with customers, team members, and third-party partners to perform assembly, startup, diagnostic, repair, and preventive maintenance on both Company and third-party manufactured equipment.

Key Responsibilities
  • Pre-site, startup, repair, preventive maintenance, and field modification of equipment
  • Problem solving with customers, electricians, sales partners, technical support, and District Service
  • Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
  • Manager and/or Regional Service Director to resolve complex escalated issues
  • Continuous learning and training on various products both in the field and in the classroom
Requirements
  • An Associate degree, vocational education, or similar experience in electronics, electrical theory, or similar desirable discipline or military training
  • Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
  • 2+ years of field service repair and customer service with UPS, electrical, electro-mechanical equipment
What We Offer
  • Comprehensive benefits package, including medical, dental, vision, and basic life insurance
  • Flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition programs
  • 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date)
  • Opportunity to purchase company stock (eligibility depends on start date)
  • Military leave benefits

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. This opportunity is a home-based flexible work schedule with a 40-hour guarantee (+Overtime). If you have a passion for problem-solving, customer focus, and a desire to be part of a dynamic team, we encourage you to apply for this exciting opportunity.

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