Field Service Technician

4 days ago

Seattle, Washington, United States Belimed Full time

As a Field Service Technician at Belimed, you will be responsible for traveling to hospital sites to complete the installation, service, and maintenance of Belimed products. You will provide excellent service to customers, troubleshoot and diagnose equipment malfunctions, and install, modify, and repair Belimed and/or 3rd party equipment.

This role requires strong mechanical aptitude and excellent customer service skills. You may have experience as a/an Automotive Repair Mechanic, Diesel Mechanic, HVAC Technician, Car Wash Mechanic, Machinist's Mate, Boiler Technician, Generator Technician, Forklift Technician, Appliance or Equipment Repair Technician, etc.

Training is provided to all new technicians, including two weeks of initial classroom training, 90 days of OJT, and one week of advanced classroom instruction.

This is a remote, home-based position traveling around the Seattle area and covering within a 2-4 hour driving radius. Additional travel, including some overnights, during the first 90 days may be necessary for training purposes.

Key Responsibilities:

  • Troubleshoot and diagnose equipment malfunctions using test instruments
  • Measure and adjust digital and analog instrumentation using calibration equipment
  • Install, modify, and repair Belimed and/or 3rd party equipment
  • Prioritize customer needs and balance preventive maintenance (PM) workload with daily repairs
  • Demonstrate correct usage and application of equipment to customers
  • Complete service reports, timesheets, expense reports, and parts lists in a timely and accurate manner
  • Maintain an organized work vehicle with necessary tools, manuals, and parts required to provide efficient repairs and installations
  • Monitor customer chemical orders, contract sales, and renewals

Requirements:

  • 3+ years of experience with industrial electrical single and 3-phase wiring and controls
  • Experience troubleshooting water and pneumatic process controls
  • Experience using diagnostic test equipment, volt-ohm meters, amp probes, and precision temperature and pressure calibration equipment
  • Ability to read and red-line P&ID and electrical schematics
  • General computer skills with the ability to communicate effectively via email
  • Ability to climb over and crawl under equipment
  • Ability to travel extensively with little notice prior to travel
  • Ability to work nights, weekends, and holidays as business need dictates
  • Ability to maintain compliance of all credentialing requirements in order to access customer sites

Benefits:

  • Medical, dental, vision, life, and disability insurances
  • 401(k) with a company match
  • Paid time off
  • Paid training
  • Option of a company-assigned fleet vehicle or monthly car allowance

Belimed, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors.

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