Technical Support Specialist

3 weeks ago


Washington, United States NuAxis Innovations Full time

At NuAxis Innovations, we're looking for a talented Technical Support Specialist to join our team in Washington, DC.

This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.

We offer a competitive salary range of $62,000 - $92,000 per year, depending on experience.

The successful candidate will possess excellent problem-solving skills, strong communication abilities, and a keen eye for detail.

Responsibilities include:

  • Responding to and diagnosing technical issues via phone, email, or chat
  • Providing on-site support to end-users
  • Identifying, researching, and resolving complex technical problems

The ideal candidate will have at least 2 years of experience in a desk-side support environment and hold certifications such as Microsoft Office Specialist or ITIL v3 Foundations.

We strive to create a workplace that fosters collaboration, innovation, and growth. Our company culture values diversity, equity, and inclusion.



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