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Operations Manager
2 months ago
The Operations Manager is dedicated to overseeing the assigned facility's operations.
This role emphasizes profitability, operational efficiencies, and the identification of opportunities to guide the current workforce while formulating and executing strategies for expansion and optimal business practices within the designated location.
Key Responsibilities:- Manage the daily operations of the assigned facility or department.
- Address local business challenges, including customer inquiries, employee concerns, and facility-related issues.
- Oversee the recruitment and training processes for direct reports, including conducting interviews, completing performance evaluations, and setting professional development objectives.
- Provide mentorship and coaching to a team of technicians; assess performance quality and develop training initiatives for direct reports.
- Ensure team motivation and productivity.
- Recommend actions regarding promotions, transfers, hiring, or termination of staff members.
- Organize the work schedules of the local team and coordinate larger job schedules with other managers.
- Utilize industry expertise to present technical and practical solutions to both internal and external clients; prepare and evaluate quotes; conduct job site inspections as necessary; review test results; and audit work for quality assurance.
Client Relationship Management:- Foster and sustain relationships with internal and external clients, as well as vendors, while maintaining a highly customer-centric communication style.
- Review projects to guarantee they meet or surpass profitability targets.
- Collaborate with management to ensure the development and implementation of continuous improvement strategies.
- Prepare various reports as required.
- Partner with Health, Safety, and Environment (HSE) teams to establish effective safety records and practices to mitigate potential risks to the company.
- Flexibility in working hours may be required, including weekends, holidays, and evenings, to address business needs.
- All actions and decisions must comply with regulatory laws.
- Adhere to all safety protocols and best practices; follow company policies and procedures.
- Perform other duties as assigned.
Qualifications:
- Bachelor's degree in a relevant field or equivalent experience, with a minimum of 8 years in a similar role.
- Familiarity with industry standards such as NETA, NEC, OSHA, and NFPA.
- Comprehensive understanding of heavy industrial, utility, large commercial, and renewable energy sectors, with the ability to troubleshoot complex business challenges.
- Commitment to safety and adherence to electrical safety protocols.
- Demonstrated leadership and mentoring capabilities.
- Excellent communication skills, both written and verbal.
- Ability to meet deadlines and manage multiple priorities.
- Strong focus on accuracy and operational efficiencies.
- Valid driver's license required for positions involving company vehicles.
About RESA Power:
RESA Power is a forward-thinking organization that prioritizes its people, establishing itself as a preferred employer in the industry. We are proud to have a talented workforce that takes pride in their contributions. With locations across the United States and Canada, we are a reliable service provider dedicated to ensuring the safety, performance, and compliance of electrical distribution systems. Our mission is to lead the industry in electrical life extension products and services, leveraging our extensive inventory of hard-to-find components.
Core Values:
- Integrity and expertise are at the heart of our operations; we do not compromise on quality.
- Safety, efficiency, and thoroughness are paramount in our daily responsibilities.
- Professionalism, ethical conduct, and sound judgment guide our decision-making processes.
- Customer-centricity is our primary focus, fostering long-term relationships with our clients.
- Commitment to growth, innovation, and problem-solving is essential to our success.
- Collaboration and relationship-building are fundamental to our organizational culture.
