Medical Assistant

7 days ago

Urbana, Illinois, United States Carle Foundation Hospital Full time

Job Summary:

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

Responsibilities:

  • Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit.
  • Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies.
  • Administrative tasks including, but not limited to, patient check in or check out, prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing.
  • Office procedures as directed and per department specific competencies. May perform procedures such as urine catheterizations, bladder scanning, suture or staple removal, application or removal of casts at the direction of a provider, reading results of negative TB skin tests or steering patient to the care of a department nurse when TB screening appears to have indications of a positive read, and other diagnostic testing at the point of care.
  • Provide assistance with prescription medication refills per department protocols. Call medications into pharmacies, notify patients of refills, and documents actions within the EMR per provider orders.
  • Maintain department specific competencies related to point of care testing, equipment handling, and specialty training.
  • Performs all duties of MA staff
  • Obtains detailed patient medical histories at prenatal intake appointments
  • Can compound/dilute medication with competency testing by department educator
  • Excels in customer service, team building and problem solving abilities

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