Director of IT Operations
3 weeks ago
About the Role
The Director of IT Operations will oversee the IT operations at Figure, ensuring the technology infrastructure, applications, and services are robust, scalable, and secure.
This role requires a strategic leader with a deep understanding of the fintech landscape who can guide the IT team and shape the technology strategy to support growth and innovation.
Key Responsibilities
- Be a leader, use your voice, and apply your IT and tech skills to solve real-world problems
- Work closely with DevOps, SecOps, and engineering teams to provide a secure platform for employees, distributed, on-site, and off-shore
- Lead IT strategy and operations, developing and implementing IT strategies aligned with business goals
- Oversee IT systems and infrastructure to ensure reliability, maintaining high availability and performance of critical systems
- Build, mentor, and lead a desktop support team, ensuring efficient and effective end-user support
- Foster close collaboration between the IT and Engineering teams to drive and support the execution of the business strategy
- Collaborate with a diverse group of people across Engineering, Data Science, Product, and Leadership, executing big opportunities and driving FTS to the top of the FinTech industry
- Partner with security and compliance to meet and tighten data privacy policies
- Protect our partner's data in a financial-grade, multitenant environment
- Work with development teams across the organization to provide guidance and troubleshoot issues
- Provide leadership on security concerns
- Stay updated on emerging technologies to keep the company at the forefront of advancements, driving the adoption of IT technologies to enhance business operations and customer experience
- Manage relationships with external vendors for high-quality service delivery, collaborating with internal stakeholders to address technology needs effectively
- Develop and manage the IT budget, ensuring cost-effective resource use and monitoring IT performance metrics to identify areas for improvement
- Partner with SecOps, DevOps, and engineering teams to maintain secure identity implementations with low-friction user experience
Requirements
- Team player with a positive attitude who gets it done
- BS/BA or greater in Information Technology, Computer Science, or a similar field
- 12+ years of IT implementation and support experience in a fast-paced, agile environment
- Leadership experience in an IT or similar role; experience in fintech or a highly regulated industry a nice-to-have
- Experience leading the IT strategy for a company, bonus points for a track record of transitioning from start-up to scale-out
- Strong knowledge of IT infrastructure, software development, cloud technologies, virtual machines, and desktop support
- Experience automating provisioning / initial machine setup and configuration management for both Mac and Windows computers
- A track record of implementing disaster recovery and backup strategies, with a preference for hands-on experience with 'infrastructure as code' technologies
- Experience managing IT operations in a high-growth, fast-paced environment, with bonus points for experience with provisioning both development and call center teams
- Excellent leadership, communication, and interpersonal skills
- Strategic thinker with the ability to align IT initiatives with business, technology, compliance, and security objectives
- Strong problem-solving skills and the ability to lead with poise and make decisions under pressure
- Demonstrated self-starter with the ability to execute work with minimal supervision
- A deep understanding of financial-grade computer hardening best practices required to meet regulatory obligations
Compensation
Salary
$158,400 - $198,000
Quarterly 25% bonus target
Equity stock options package
This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs
Benefits
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
-
Director of Operations
1 month ago
Reno, Nevada, United States Geotemps Geopros Full timeJob Title: Director of OperationsGeotemps / Geopros, Inc. is seeking a seasoned Director of Operations to lead our Reno, NV-based team. As a key member of our management team, you will be responsible for overseeing day-to-day operations, ensuring smooth and efficient workflow, and driving business growth.Key Responsibilities:Manage project completion by...
-
Healthcare Operations Director
4 weeks ago
Reno, Nevada, United States Renown Health Full timeThis position is responsible for the operational, financial, and quality performance of assigned departments at Renown Health. The successful candidate will support organizational leaders in delivering quality care and services in a cost-effective manner.The Administrative Director will be responsible for executing strategic initiatives at both the...
-
Operations Director
4 weeks ago
Reno, Nevada, United States Geotemps Inc Full timeJob OverviewGeotemps Inc. is seeking a seasoned Director of Operations to lead our Reno, NV-based team. As a key member of our management team, you will be responsible for overseeing day-to-day operations, ensuring smooth workflow, and driving business growth.Key ResponsibilitiesManage project completion by overseeing day-to-day operations, ensuring timely,...
-
Multisite Operations Assistant Director
3 weeks ago
Reno, Nevada, United States FPI Management, Inc. Full timeJob OverviewThe Assistant Community Director plays a pivotal role in assisting the Community Director with the day-to-day property operations, ensuring the asset meets the client's operational and financial goals. This position involves supervising on-site staff, including Resident Services Coordinators, Compliance Specialists, Leasing Managers, and...
-
Operations Director
1 month ago
Reno, Nevada, United States Hub Group Full timeJob Title: General Manager Hub Group is seeking a highly skilled and experienced General Manager to lead our operations team. The successful candidate will be responsible for planning, directing, and managing the operational functions of the company.Key Responsibilities:Provide leadership to achieve the company's value, mission, and vision statement.Ensure...
-
Plumbing Operations Director
4 weeks ago
Reno, Nevada, United States Gpac Full timeWe are seeking a highly skilled Plumbing Operations Director to lead our plumbing project management team. The ideal candidate will have 5+ years of experience in plumbing project management and leadership, with a strong track record of delivering projects on time and within budget.The successful candidate will have excellent interpersonal skills, with the...
-
Director of Utility Services
4 weeks ago
Reno, Nevada, United States City of Reno Full timeJob SummaryThe City of Reno is seeking a highly skilled and experienced Director of Utility Services to lead the Utility Services Department. The ideal candidate will have a strong background in water and wastewater resources management, with a proven track record of successfully managing complex projects and teams.The Director of Utility Services will be...
-
Human Resources Director Assistant
4 weeks ago
Reno, Nevada, United States City of Reno Full timeJob Title: Assistant Director of Human ResourcesAt the City of Reno, we are seeking a highly skilled and experienced Assistant Director of Human Resources to join our team. This is a critical role that requires a strong understanding of human resources principles and practices, as well as excellent leadership and communication skills.Key...
-
Administrative Director of Hospital Operations
4 weeks ago
Reno, Nevada, United States Renown Health Full timeJob SummaryThis position is responsible for the operational, financial, and quality performance of assigned departments within Renown Health. The Administrative Director will support organizational leaders in delivering quality care and service in a cost-effective manner.Key ResponsibilitiesDevelop and implement annual budgets and financial plansProvide...
-
Records Management Director
4 weeks ago
Reno, Nevada, United States City of Reno Full timeJob SummaryThe City of Reno is seeking a highly skilled Records Management Director to lead the Records Management Division within the City Clerk's Office. As a key member of the City's administrative team, you will be responsible for directing, managing, and coordinating the activities and operations of the Records Management Division.Key...
-
Assistant Director of Public Works
4 weeks ago
Reno, Nevada, United States City of Reno Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Director of Public Works to join our team at the City of Reno. As a key member of our Public Works Department, you will play a critical role in directing, managing, and supervising the activities and operations of the Capital Projects/Transportation & Traffic Engineering/Right-of-Way...
-
Director of Utility Services Manager
3 weeks ago
Reno, Nevada, United States City of Reno Full timeJob Title: Director of Utility Services ManagerJob Summary: We are seeking a highly skilled and experienced Director of Utility Services Manager to lead our Utility Services Department. The successful candidate will be responsible for planning, directing, and managing the department's activities and operations.Key Responsibilities:Manage and direct the...
-
Assistant Community Director
4 weeks ago
Reno, Nevada, United States FPI Management, Inc. Full timeJob SummaryThe Assistant Community Director is a key member of our team, responsible for assisting the Community Director with the day-to-day property operations and managing the asset to meet the client's expressed operational and financial goals. This role involves supervising on-site staff, including Resident Services Coordinators, Compliance Specialists,...
-
Area Director
4 weeks ago
Reno, Nevada, United States Sevita Full timeJob Summary: We are seeking a highly motivated and experienced Area Director to lead our operations and growth initiatives. The successful candidate will be responsible for providing direction, leadership, and supervision to our professional and support staff, ensuring quality services to individuals served.Key Responsibilities:Provide strategic direction...
-
Assistant Director of Public Works
3 weeks ago
Reno, Nevada, United States City of Reno Full timeJob SummaryThe City of Reno is seeking a highly skilled and experienced professional to fill the role of Assistant Director of Public Works. This position will play a critical role in the management and direction of the Public Works Department, overseeing the Capital Projects/Transportation & Traffic Engineering/Right-of-Way Management Divisions.Key...
-
Director of Utility Services
4 weeks ago
Reno, Nevada, United States City of Reno Full timeJob SummaryThe Director of Utility Services is responsible for planning, directing, and managing the activities and operations of the Utility Services Department. This includes overseeing the planning, engineering, water production, water distribution, sewer and drainage collection, and customer service.Key ResponsibilitiesManage the development and...
-
Director of Information Technology
3 weeks ago
Reno, Nevada, United States City of Reno Full timeJob SummaryWe are seeking a highly skilled and experienced Director of Information Technology to lead our IT department and drive the implementation of innovative technology solutions. The successful candidate will have a strong background in IT management, excellent leadership skills, and the ability to work effectively with cross-functional teams.Key...
-
Director of Development Services
4 weeks ago
Reno, Nevada, United States City of Reno Full timeJob SummaryWe are seeking a highly skilled and experienced Director of Development Services to join our team at the City of Reno. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of our city's development services program.The ideal candidate will have a strong background in urban planning,...
-
Director of Information Technology
3 weeks ago
Reno, Nevada, United States City of Reno Full timeJob Summary:The City of Reno seeks a highly skilled and experienced IT professional to serve as the Director of Information Technology. This key leadership role is responsible for overseeing the planning, implementation, and maintenance of the City's technology infrastructure, ensuring the delivery of high-quality IT services to support the City's operations...
-
Director of Information Technology
3 weeks ago
Reno, Nevada, United States City of Reno Full timeJob DescriptionJob Title: Director of Information TechnologyJob Summary: We are seeking a highly skilled and experienced Director of Information Technology to lead our IT department and oversee the development and implementation of technology strategies that support the City of Reno's goals and objectives.Key Responsibilities:Develop and implement technology...