Director of Patient Insights and Analytics
4 weeks ago
We are seeking a highly skilled and experienced Director of Patient Insights and Analytics to join our Novartis Patient Support team. As a key member of our leadership team, you will be responsible for driving the development and implementation of advanced analytics solutions to support our patient services initiatives.
Key Responsibilities- Lead the development and implementation of analytics roadmaps for NPS disease area teams, delivering reporting and analytics solutions that drive business outcomes.
- Collaborate with cross-functional teams to design and implement data-driven solutions that improve patient access and reimbursement operations.
- Develop and maintain operational metrics, KPIs, and power stats, and oversee the development of operations dashboards that provide insights into performance.
- Drive decision-making through data storytelling, building compelling narratives based on complex data and analytics that inform strategic decisions.
- Coordinate with data vendors and analytics staff to ensure timely delivery of reporting and analytics.
- 8+ years of progressive analytics experience, with a proven track record of leading and building data-driven teams.
- Minimum 5 years of experience in patient services and reimbursement operations, either in Pharma or at reimbursement HUBs.
- Demonstrated ability to work with data from CRM platforms, telephony systems, electronic reimbursement systems, pharmacy, and Co-pay.
- Experience in leading and delivering advanced analytics, reporting, and data management functions, with a focus on specialty pharmacy data sets and patient services.
- Strong communication skills and ability to translate technical information into simple insights for leaders.
- Experience in driving results in a matrix organization.
As a member of our Novartis team, you will have the opportunity to work with a talented group of professionals who are passionate about making a difference in the lives of patients. We offer a competitive compensation package, including a base salary range of $201,600.00 to $302,400.00 per year, as well as a comprehensive benefits program that includes medical, financial, and paid time off benefits.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced analytics professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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