Field Service Technician

1 day ago


Detroit, Michigan, United States Randstad Full time
Job Summary

We are seeking an experienced Field Service Technician to join our team at Randstad. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing equipment at customer sites nationwide.

Key Responsibilities
  • Install new equipment at customer sites, ensuring proper setup and functionality.
  • Perform preventive maintenance, troubleshoot technical issues, conduct emergency repairs, and provide on-site service for equipment as needed.
  • Maintain detailed and accurate records of all service activities, including current service performed and future service requirements for equipment.
  • Prioritize excellent customer service and ensure high levels of customer satisfaction during interactions.
  • Demonstrate relevant software capabilities to customers as needed.
  • Prepare timesheets, service reports, and installation forms promptly and accurately.
Requirements
  • Minimum 4 years of experience with laser, press brake, flat sheet, bending or similar machine tools.
  • 100% travel to customer sites nationwide.
  • Must live within 1 hour from an international airport.
  • CNC installation, troubleshooting, and maintenance required.
  • Mazak, Trumpf, and Amada machine experience highly preferred.
What We Offer

As a Field Service Technician at Randstad, you will have the opportunity to work with a variety of equipment and customers, and will be part of a dynamic team that values technical expertise and customer satisfaction.

We offer a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This is a permanent position with a salary range of $52,000 - $83,200 per year, and the opportunity to work overtime when required by workload and customer needs.



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