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Travel Sales Consultant

2 months ago

North Las Vegas, Nevada, United States AAA Northern California, Nevada & Utah Full time

Job Summary:

We are seeking a highly motivated and customer-focused Travel Sales Counselor to join our team at AAA Northern California, Nevada & Utah. As a Travel Sales Counselor, you will be responsible for providing exceptional travel sales and support experiences to our members.

Key Responsibilities:

  • Sell international and domestic vacation packages, cruises, tours, hotel, car rental, rail, and air travel.
  • Research and evaluate travel products to match member needs and deliver exceptional member experiences.
  • Stay current with world events and travel industry developments to provide relevant information to members.
  • Process and interpret travel documents for members purchasing travel products with AAA.
  • Initiate contact with members and past customers to prospect for new business and encourage repeat business.
  • Cross-sell products and services, such as insurance and new membership accounts.

Requirements:

  • Basic computer skills and experience with industry-specific applications.
  • Knowledge of travel products and worldwide geography.
  • Strong consultative selling skills and ability to listen to member needs.
  • Bilingual communication skills are a plus.
  • High school diploma or equivalent and 2 years of recent experience selling international and domestic travel services.
  • Travel Institute certification as CTA, CTC, or CTIE is preferred.

Work Environment:

This role involves working in an office environment, sitting at a desk, and using a personal computer for extended periods. May require travel to attend business meetings or conferences.