Federal Security Operations Supervisor

3 weeks ago


Washington, Washington, D.C., United States Allied Universal® Full time
Job Summary

We are seeking an experienced Federal Protective Service Security Site Supervisor to join our team at Allied Universal.

About the Role

This position involves supervising and coordinating the delivery of quality services to an assigned customer. As a liaison between customers, Operation Managers, and security officers, you will play a key role in ensuring exceptional customer service and communication skills.

Key Responsibilities
  • Supervise site staff and provide coaching, recognition, and discipline within approved empowerment range.
  • Act as a liaison between customers, Operation Managers, and security officers.
  • Assure that employees receive appropriate training, developing them in both technical and professional skills.
  • Capably utilize scheduling and billing software to produce reports that require interpretation and action for effective business management.
Requirements
  • Be at least 21 years of age with a high school diploma or equivalent.
  • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  • Display exceptional customer service and communication skills.
  • Have intermediate computer skills to operate innovative, wireless technology at client-specific sites.
Benefits

This role offers a competitive salary starting at $38 per hour, plus benefits including medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, and perks for most full-time positions.



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