Customer Service Ambassador

2 days ago


Kennedy Space Center, United States David's Bridal Full time
{"Job Title": "Customer Service Representative", "Job Description": "Deliver Exceptional Customer Experiences

At David's Bridal, we're committed to providing our customers with an unforgettable shopping experience. As a Customer Service Representative, you'll play a vital role in ensuring our customers feel valued, heard, and supported throughout their journey with us.

Key Responsibilities:
  • Customer Interaction: Engage with customers in a friendly, professional, and empathetic manner, addressing their needs and concerns with confidence and poise.
  • Service Standards: Maintain high standards of service, ensuring every customer interaction meets our Five-Star Customer Service criteria.
  • Inventory Management: Assist with inventory management, processing orders, receiving, and ensuring first-quality standards for all merchandise.
  • Cash Wrap Operations: Support cash wrap behaviors, processing transactions with accuracy and making every customer feel celebrated.
  • Team Collaboration: Work collaboratively with the Store Manager, Operations Supervisor/Manager, and other team members to achieve store goals and objectives.
Requirements:
  • Education: High school diploma or equivalent degree or 1-2 years prior retail experience in an apparel, service, or specialty store environment.
  • Physical Demands: Ability to stand, walk, and sit for extended periods, lift up to 25 pounds, and use a computer, electronic devices, and phones for long periods.
Benefits:
  • Rewarding Environment: Competitive pay, team bonus, and opportunities for growth and development.
  • Employee Perks: Generous team member discount, vision care, supplemental insurances, 401K program, and more.
About Us:

At David's Bridal, we're dedicated to creating a workplace that celebrates diversity, equity, and inclusion. We believe in building a workforce that reflects the communities we serve and provides a culture where all forms of diversity are valued and celebrated.

", "lang_code": "en-US"}

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