Retail Loss Prevention Specialist

2 days ago


Charleston, West Virginia, United States HomeGoods Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Loss Prevention Detective to join our team at HomeGoods. As a key member of our Asset Protection department, you will play a critical role in maintaining a safe and secure shopping environment for our customers.

Key Responsibilities:

  • Adhere to established shoplifter guidelines and policies to prevent and investigate incidents of theft and dishonesty.
  • Provide exceptional customer service to internal and external customers, ensuring a positive and welcoming experience in our stores.
  • Promote a culture of honesty and integrity, upholding the highest standards of ethics and professionalism.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Observe, apprehend, and/or deter any acts of dishonesty from outside sources, ensuring the integrity of our business operations.

Requirements:

  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.


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