Medical Office Assistant I

1 week ago


Oneonta, New York, United States A.O. Fox Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Assistant I to join our team at A.O. Fox. As a Medical Office Assistant I, you will be the first point of contact for patients, providing exceptional customer service and administrative support to our ambulatory patient care teams.

Key Responsibilities
  • Provide administrative support to patient care teams, including scheduling appointments, registering patients, and collecting demographic and financial information.
  • Ensure accurate and timely communication with nurses and providers regarding patient information.
  • Collect and process payments, handle cash, and maintain accurate records.
  • Perform various administrative tasks, including data entry, filing, and scanning documents.
  • Provide excellent customer service to patients, answering phone calls, and responding to their needs in a timely and professional manner.
  • Assist with registration, scheduling, and referral processes, ensuring accurate and timely completion of tasks.
  • Maintain confidentiality and handle sensitive patient information with discretion.
  • Participate in ongoing education and training to maintain knowledge and skills in areas such as clinical information systems, office automation systems, and insurance issues.
Requirements
  • High School Diploma or GED, preferred
  • Minimum one year of relevant work experience, required
  • Minimum one year of customer service experience, preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of office software
Benefits

A.O. Fox offers a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, life insurance, disability protection, and retirement benefits. We are an equal opportunity employer and welcome applications from diverse candidates.



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