Guest Service Ambassador

1 week ago


Ann Arbor, Michigan, United States Ann Arbor Full time

Guest Service Representative Opportunity

We are seeking a highly skilled and enthusiastic Guest Service Representative to join our team at TownePlace Suites by Marriott in Ann Arbor, MI. As a key member of our front desk team, you will play a vital role in creating memorable experiences for our guests.

Key Responsibilities:

  • Promote our 100% Satisfaction Guarantee and provide exceptional guest service
  • Offer information and recommendations on local attractions and hotel amenities
  • Efficiently handle guest check-in and check-out processes
  • Continuously promote and embody our company culture

What We Offer:

  • Competitive hourly rate of $15.00
  • Paid time off and sick leave
  • Affordable health, dental, and vision insurance
  • 401(k) retirement plan with company contribution
  • Teammate referral program and hotel discount program
  • Career growth opportunities and a safe, healthy work environment

About Us:

We are a dynamic and team-oriented company with a strong culture that values respect and appreciation among teammates. Our hotel is part of the Raymond Management Company portfolio, which includes award-winning hotels across the U.S.



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