District Manager to San Antonio

4 weeks ago


San Antonio, Texas, United States WeDoTrash Full time
Job Description

We are seeking a highly motivated and experienced District Manager to join our team at WeDoTrash. As a District Manager, you will be responsible for managing up to 20 apartment communities and providing direction and oversight for up to 15-20 service team members providing collections on assigned communities.

Key Responsibilities
  • Manage up to 20 apartment communities and provide direction and oversight for up to 15-20 service team members providing collections on assigned communities.
  • Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, in accordance with employment laws.
  • Ensures customer requirements are met in a timely manner.
  • Help ensure client satisfaction through in-depth selection and supervision of Service Team Members over each community.
  • Ensure contract expectations and performance by setting clear expectations of operational execution and monitoring of the service at assigned clients.
  • Oversee customer support for assigned communities and organize them to enhance customer satisfaction.
  • Review and adhere to operational budgets to promote profitability.
  • Complete required administrative and operational functions for executive management.
  • Promotes and enforces safety within district.
  • Report directly to the Region Manager and works in partnership with sales.
  • Other duties as assigned.
Requirements
  • Minimum of high school diploma/GED. Bachelors or Associates degree preferred.
  • Prior leadership experience with a minimum of 2+ years in previous management positions.
  • Basic knowledge of handling personnel including hiring, interviewing and terminating.
  • Customer service experience and/or strong customer service focus.
  • Strong verbal and written communication skills.
  • Ability to professionally and efficiently interact with clients face to face.
  • Strong interpersonal skills including ability to build rapport and solve challenges.
  • Ability to perform effectively in a fast-paced environment with frequent changes.
  • Flexibility to work and/or be on call during the day and night hours depending on business needs.
  • Ability to occasionally work outdoors and work/drive in changing weather conditions.
  • Ability to handle climbing stairs and walking over distances.
  • Ability to competently operate a motor vehicle.
  • You must have a clear Drivers License in good standing and ability to drive your own vehicle on company business.

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