Lead Business Analyst, Customer Solutions
2 weeks ago
Lead Business Analyst - Become a Key Contributor
- Gather and articulate business needs, documenting current and future operational states while offering insightful recommendations for process enhancements.
- Proficient in workflow architecture, data interpretation, data visualization, and impact assessment.
- Knowledgeable in Agile practices and tools such as Jira, Confluence, Mural, or comparable backlog management solutions.
- Facilitate daily Scrum meetings, Sprint Planning Sessions, Release Planning, Sprint Reviews, and Retrospectives.
- Conduct comprehensive Business Acceptance Testing and ensure thorough traceability of test cases.
- Exhibit strong communication capabilities to influence essential stakeholders and navigate conflicts within teams.
- Oversee inter-team dependencies and manage multiple projects concurrently.
- Demonstrated leadership and mentoring skills.
- 5-7 years of relevant experience.
- A Bachelor's degree is preferred.
About Our Team
The Customer Solutions team at Fidelity is dedicated to providing business analysts and consultants who align with the company's strategic goals. Together, we create exceptional customer value by transforming objectives into actionable strategies and solutions.
Company OverviewFidelity Investments is dedicated to enhancing clients' financial well-being through comprehensive investment and planning services. We collaborate with organizations to provide employee benefits and investment solutions tailored for advisors and institutions.
Join Our Team
Fidelity fosters a nurturing environment for developing a career that positively impacts others. Our flexible benefits are designed to support your personal and professional growth. Recognized as a top workplace, we offer ample opportunities for advancement and learning to help you reach your career goals. Our core values of honesty, integrity, and safety guide us in a highly regulated industry.
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